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    Senior Functional Consultant - Chennai, India - Ramco Systems

    Ramco Systems
    Ramco Systems Chennai, India

    13 hours ago

    Default job background
    Description

    Skill Sets Required:

  • Strong verbal and written communication to represent product and solution updates to both internal and external stakeholders
  • Ability to work under pressure and meet strict timelines
  • Strong documentation writing skills for both reports and functional subjects
  • Willing to extend working hours / connect ANZ time zone based on project needs

    • Roles & Responsibilities:

  • Design: Conduct solution design workshop and prepare design documentation (SDD, PFS and Integration document)Liaise with COE / Product / PB team for any customer requirements.Conduct solution playbackProvide KT to Ops team for preparing the process book.
  • Configuration / Engineering: Configure the product as per finalized design document.Test the configured and customization.Deploy and package the configured solution / customization / data in next envt.
  • Training: Conduct the User Training using standard / tailored training material to align with solution provided
  • Testing and User Acceptance Testing Support: Assist the customer with test case / data developmentTriage and resolve the issue raised by customerLiaise with COE / Product / PB team for new requirementsPrepare updated solutions / data for deployment onto next envt.
  • Parallel Run Support: Provide KT to Ops team for starting the Parallel RunAssist the customer with parallel run strategy developmentTriage and resolve the issue raised by customer / Ops teamLiaise with COE / Product / PB team for new requirementsPrepare production cut-over plan along with PM'sPrepare updated solutions / data for production cut-over
  • Go-Live and Hypercare Support: Provide BAU support to customer / Ops teamUpdate the SDD documentLiaise with Product team for any open product items
  • Transition: Prepare transition checklistProvide KT to Support team

    8. Product and Domain Knowledge:
  • Experience in any HR & Payroll product with at least 3-4 end to end implementation experienceRobust knowledge of any 3 additional modules apart from Payroll from the following:
  • Core HR, Employee Information, Leave, Time Management, Compensation Planning and Expense
  • AU & NZ Statutory knowledge (at least one region)
  • Preferably WD, SF and Oracle Integration Knowledge
  • High Level Understanding of Integration Systems/Architecture
  • Demonstrated end to end domain knowledge of generic HR and Payroll processes
  • Implementation Capabilities:
    Test Case Documentation (Configured Solution and Customization) & Testing Support
    Ensure fit-to-purpose system testing and user acceptance tests are conducted to ensure product quality (Configured Solution and Customisation)
    Ability to independently conduct Requirement Gathering sessions, Solution Demos & Data Migration
    Ensure adherence to RAMCO MAGNA Enterprise Methodology
    Assist Project/Program Manager to draft Entry & Exit and Acceptance Criteria
    Liaise with Product Team of bugs, new requirements, and roadmap items
    Ensure timely submission of deliverables, adhering to prescribed governance and approval processes
    Ensure knowledge transfers and handovers to Support Team
    Adherence to SOW / contractual / Management / soft commitment
    Train / Guide the Junior consultant on product and process
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