- Developing, configuring, and customizing the ServiceNow HR Service Delivery platform to fulfill business requirements.
- Collaborating with HR stakeholders to comprehend their requirements and convert them into technical solutions.
- Providing platform support, such as troubleshooting problems, conducting root cause analysis, and implementing solutions.
- Executing platform enhancements and updates to enhance functionality and user experience.
- Producing technical documentation, including design specifications, test plans, and user manuals.
- Applying top practices for platform governance, security, and adherence.
- Keeping abreast of ServiceNow HRSD best practices, latest features, and industry tendencies.
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ServiceNow HRSD Developer - Bengaluru, India - APN Consulting
Description
Title:
ServiceNow HRSD Developer (Platform Support)
Location:
Remote
Role Overview:
Join us as a ServiceNow HRSD Developer specializing in platform support. Your main task is to manage and enhance our ServiceNow HR Service Delivery platform. You'll work closely with internal teams to grasp business needs and transform them into effective solutions. Besides, you'll offer continuous support, upkeep, and optimization of the platform to ensure its dependability, expandability, and efficiency.
Key Responsibilities: