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    DigiHelic - ServiceNow Developer - ITOM Frameworks - Bengaluru, India - Digihelic Solutions Pvt. Ltd.

    Digihelic Solutions Pvt. Ltd.
    Digihelic Solutions Pvt. Ltd. Bengaluru, India

    1 day ago

    Default job background
    Description
    Experience - 6+ years

    Location - Pune/ Bangalore/ Noida/ Gurgaon-Hybrid mode


    JOB Description :

    • Able to perform ServiceNow System Administration tasks
    • Familiar with the latest ServiceNow release features and capabilities
    • Lead release upgrade
    • Workflow Orchestration
    • Design, develop and configure out of the box workflows, forms, scripts and create / maintain custom objects to meet business requirements using Agile methodologies
    • Administration, version upgrades, performance issues for ServiceNow application.
    • Serve as technical expert of ServiceNow platform
    • Enhance data integrity through effective design, maintenance and security practices.
    • Deliver detailed TDD (Technical Design Document) for all the solutions worked on.

    Additional Duties & Responsibilities :

    • Work crossfunctionally to integrate ServiceNow with key business applications such as Tableau, Veeva (based on Salesforce platform), etc.
    • Some exposure to Agile methodologies (Scrum, Kanban)
    • Expertise in Javascript, XML, Webservices
    • Knowledge in Ajax, CSS, Jelly, Angular JS, Bootstrap, jQuery is a big plus
    • Strong documentation and communication skills
    • Strong creative problemsolving skills

    Desired Qualifications :

    • Certification in ServiceNow Administration and / or ServiceNow Certified Application Developer
    • Working knowledge of ServiceNow CSM, ITSM, ITOM, ITBM modules
    • Thorough understanding of Customer support/ITIL/ITSM processs
    - type new solutions based on user requirements

    • Collaborate with team members, to understand the requirements and design solutions by following the industry best practices
    • Build test scripts and perform unit testing for various business case scenarios, and support User Acceptance tests and implementation on production.
    • Integrate ServiceNow with other onpremise and cloud Applications if needed
    • Integrate other client ServiceNow instances with internal instance
    • Actively collaborates with other teammates to perform code reviews, discuss new developments and projects.
    • Support, develop and configure ServiceNow for Customer Service Portal, Incident, Problem, Change management, Asset Management, Configuration Management and Service Catalog.
    • Ensure proper maintenance.
    )
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