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    L2-Technical Support Engineer-M365 - noida, India - PharmaLex

    PharmaLex
    PharmaLex noida, India

    3 weeks ago

    Default job background
    Description

    Your Job

  • Understanding of power platform, architecture, licensing, and support models.
  • Good hands-on scripting with PowerShell and other programming languages.
  • SharePoint Administration, working with SharePoint developers, including design, development, and architecture.
  • Microsoft 365 Cloud services – Exchange Online, SharePoint Online, Microsoft Teams, Azure AD, Microsoft 365 Apps suites
  • Experience with configuring Apps in Azure.
  • Experience with configuring and troubleshooting exchange mail flow and user mailbox, shared mailbox configuration and support.
  • Active Directory Synchronization tool (AADConnect), Azure AD, managing SharePoint sites, OneDrive through admin portals and have worked on issues related to ODFB/SPO sync client.
  • MS Teams issues related to one-on-one chat and team in MS Teams
  • Understanding of data protection, DLP, Cloud Security concepts.
  • Understanding of modern device management and application virtualization concepts
  • Understanding of Microsoft authentication, authorization, and modern applications.
  • Excellent written and verbal communication skills.
  • Your Profile

  • Bachelor's degree in computer science, Management Information Systems, or related field and at least thirteen years of IT experience
  • Over 5-8 years of industry experience in various technologies and working with large and geographically diverse organizations.
  • Over 5 years of hands-on experience with M365 technologies and scripting.
  • Over 2 years of experience with Endpoint management and application delivery using Microsoft Endpoint Manager and Intune.
  • Over 2 years of experience with Azure and other SaaS and Cloud Computing methodologies.
  • Good understanding of Identity management systems, endpoint & information security concepts.
  • Experience designing and managing PaaS and IaaS in Azure and/or AWS, with an emphasis on migration and transformation of on-premises applications to Azure PaaS.
  • Excellent communication skills, including experience in writing and presentation skills, as well as reviewing technical documentation
  • Broad understanding of the scripting and M365 technologies including Azure security, Device management.
  • Experience managing infrastructure in a mid-large sized company or multi-location company, preferred.
  • We offer

  • Diversity and international team
  • Flat, informal hierarchy and quick decision-making processes
  • Open and appreciative corporate culture
  • Flexible working hours based on trust
  • Continuous development opportunities through knowledge and experience as well as training
  • Challenging job


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