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Service Associates
2 days ago
Fasta Pizza Chennai, India**Job Responsibilities: · - ** · - Knowledge of Food and Beverage and their service. · - Rules and service sequence and service etiquette. · - Preparation of Mis-en-place. · - Professional customer interaction. · - Efficient, anticipatory and unobtrusive service skills. · - Eye f ...
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Service Associates
1 day ago
IndiaFilings Chetput, Chennai, Tamil Nadu, IndiaWe are looking for a passionate and committed individual to join our fast growing customer service teams. The customer service associate's main responsibility will be to guide the customer through his business registration journey and provide on-time services to the client. This ...
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Guest Service Associate
6 days ago
ibis Chennai City Centre Chennai, IndiaJob Description · **Job Description**: · Department : Food & Beverage Service · Designation : Guest Service Associate · Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager · Prime Function: · - Ensure to provide proficient and professional Food & Beverage service t ...
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Trade Services Associate
4 days ago
Wells Fargo Chennai, Tamil Nadu, India**About this role**: · Wells Fargo is seeking a Trade Services Associate · **In this role, you will**: · - Responsible for daily/weekly/monthly reconcilements of US Trade Products. · - Complete quarterly audit of all identified functions · - Financial transaction processing · - R ...
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Creative Services Associate
4 days ago
Wood Plc Chennai, IndiaOverview / Responsibilities: · Wood is currently recruiting for a Creative Services Associate with extensive experience sales & marketing background to work in our exciting new Proposals Shared Service Centre (PSSC). · The Creative Services Associate is required to work as part o ...
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Associate, Quality Services
2 days ago
ADCI MAA 15 SEZ Chennai, IndiaBachelor's degree · - Knowledge of QA methodology and tools · Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs m ...
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Associate - SEO Service
1 day ago
AstraZeneca Chennai, Tamil Nadu, India**Job Title - Associate - SEO Service** · **Career Level - C2** · **About Astrazeneca**: · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the w ...
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Customer Service Associate
3 days ago
NIBS CAREER INFOCITY Chennai, Tamil Nadu, India**Job Title**: Associate Executive - Telesales · **Experience**: 2-6 years (Sales and Finance Industry) · **Location**: Guindy, Chennai · **Summary**: · Drive telesales activities, achieve sales targets in the Finance industry, and build client relationships through effective com ...
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Associate - SEO Service
4 days ago
AstraZeneca Chennai, Tamil Nadu, India**Job Title - Associate - SEO Service** · **Career Level - C2** · **About Astrazeneca**: · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the w ...
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Associate, Quality Services
2 days ago
ADCI MAA 12 SEZ Chennai, Tamil Nadu, IndiaBachelor's degree, or Master's degree · Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. · Should have understanding of the functionality of the project/product. Should have the ability to stay connected with chang ...
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Customer Service Associate
4 days ago
NETRTECH SOLUTIONS LLP Chennai, India**Job description** · **Non voice Process** · **Roles and Responsibilities**: · - Provide excellent customer experience. · - Understand and solve customer queries and issues. · - Excellent communication in English. · **Other Information**: · - Shift Timings: 8 hours rotational sh ...
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Guest Service Associate
1 week ago
Novotel Chennai SIPCOT Chennai, India**Job Description**: · - To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organiz ...
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Quality Service Associate
1 week ago
ADCI - Tamil Nadu Chennai, IndiaBachelor's degree · - Knowledge of QA methodology and tools · QSA's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. · Role & Responsibility · - Execute test cases prep ...
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Associate - Customer Service
4 hours ago
Guardian Life Insurance Company Chennai, IndiaJob Description: · - 100% of production time to be spent logged in on calls or web chat · - Answer calls, chats & mails with an approach to deliver positive customer satisfaction · - Articulate complex client plans and provisions in a simplified and understandable manner helping ...
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Guest Service Associate
1 day ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Complete clos ...
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Guest Service Associate
3 days ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · **Welcome to o ...
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Guest Services Associate
5 days ago
Fasta Pizza Chennai, India**Job Responsibilities: · - ** · - Knowledge of Food and Beverage and their service. · - Rules and service sequence and service etiquette. · - Preparation of Mis-en-place. · - Professional customer interaction. · - Efficient, anticipatory and unobtrusive service skills. · - Eye f ...
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Customer Service Associate
1 week ago
JOYRTS Chennai, Tamil Nadu, India**Job Types**: Full-time, Permanent · **Salary**: ₹25, ₹35,000.00 per month · **Job Types**: Full-time, Permanent · Pay: ₹25, ₹35,000.00 per month · Schedule: · - Night shift · - US shift · **Education**: · - Bachelor's (required) · **Experience**: · - total work: 2 years (prefer ...
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Customer Service Associate
4 days ago
Codomotive Software Solutions Private Limited Chennai, India**INDIAN BANK: (**Job Location - Chennai (EGMORE)**)**: · **Job Description**: · - Mode of work: Work from Office · - Salary 12K - 18 K Take Home · - Working days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for men it would be between 10-12PM) · - Quali ...
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Quality Service Associate
1 week ago
VAS INDIA CONSULTING Chennai, IndiaGreeting from VAS INDIA CONSULTING · We are Hiring for a Quality & Service · Location: Chennai · Position ; · - 2 · Qualification - ( B.E( Mech)-1, B.E(EEE)-1) · Salary PM · Skill - Electrical Knowledge, Good Communication Skill. · JOB DESCRIPTION FOR QUALITY & SERVICE. · 1. To c ...
InP - Account Services Associate II - Chennai, India - FIS Global
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of AccountingTravel Percentage :
0%GENERAL DUTIES & RESPONSIBILITIES• Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements.
• Performs customer and account maintenance per reports, client workflow solution, postal mail or by direct instruction from immediate supervisor.
• Directs all work requests from sources outside the department to immediate supervisor for consideration and approval.
• Answers incoming telephone calls and direct calls to appropriate resource for resolution. Escalates unresolved issues according to the work group's escalation guidelines.
• Works with appropriate system and vendor reports to ensure timely and accurate processing of all regulatory and non-regulatory issues.
• Assists in tracking, compiling and completing reports as assigned.
• Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service or problem resolution.
• May mentor and guide junior Account Services Specialists and/or proactively assist in production issues and questions.
• Maintains up-to-date procedure manuals and writes drafts for changes to procedures.
• May research and resolve internal and external customer-submitted and client-submitted account questions or problems outside normal daily procedures.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
High school diploma or GED
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of banking principles, operations and processes
• Strong PC skills with basic knowledge of Microsoft Office applications
• Detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external clients
• Excellent data entry skill
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills
• Effective analytical, problem-solving, team and time management skills
• Ability to work independently on problem tickets within the client problem ticket solution
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature
• Ability to work both independently and in a team environment
FIS JOB LEVEL DESCRIPTION
Developing support level role. Moderate skills with high level of proficiency. Works on assignments that are moderately difficult, requiring judgment in resolving issues or making recommendations. Normally follows established procedures on assignments, receives little instruction on daily work, and requires general instructions for newly introduced assignments. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on complex projects to learn through experience. Typically requires more than two years of experience in a customer-service or data-entry related position in a service industry. One or more years of banking experience is preferred
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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