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    Product/Business Analyst - Mumbai, India - Mobile Programming LLC

    Mobile Programming LLC
    Mobile Programming LLC Mumbai, India

    23 hours ago

    Default job background
    Description

    Title : Product/Business Analyst

    Location : Mumbai, Pune

    Immediate joiner is big plus

    Job Description :

    We are looking for an experienced and immediate joiner, Product/Business Analyst to join our team. The ideal candidate will have at least 4 years of experience and possess strong investigation skills along with a high level of curiosity. The role requires excellent summarization skills and intermediate-level proficiency in Salesforce.

    Responsibilities :

    1. Provide support and troubleshooting assistance to end-users on Salesforce platform

    2. Investigate and resolve issues reported by users, ensuring timely resolution

    3. Summarize and document investigation findings for future reference

    4. Maintain a strong understanding of API behavior, XML, and HTML

    5. Collaborate with cross-functional teams to address and resolve technical issues

    6. Ensure effective communication and timely updates on issue resolution

    7. Work according to the Singapore time zone

    Requirements :

    1. Immediate joiner preferred

    2. Minimum 4 years of relevant experience

    3. Strong investigation skills and a high level of curiosity

    4. Excellent summarization skills

    5. Intermediate-level proficiency in Salesforce

    6. Knowledge of API behavior, XML, and HTML

    7. Strong communication skills

    8. Ability to work in (Mumbai, Pune) locations

    9. Exclusion: Candidates with base location in AP/Telangana

    10 Immediate joiner is preferred

    11. Notice period is 15-20 days

    Good to have :

    1. Data Analysis

    2. Requirements Gathering

    3. Process Mapping and Modeling

    4. Systems Analysis

    5. Technical Documentation

    6. Agile Methodologies

    7. SQL and Database Knowledge

    8. Business Intelligence Tools

    9. User Acceptance Testing (UAT)

    10 Communication and Collaboration

    11 Domain Knowledge

    12 Problem-Solving and Critical Thinking

    13 Project management tools (Jira, Red-Mine, etc) )
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