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    Executives EXL/E/992959 - Noida, India - exl

    exl
    exl Noida, India

    6 days ago

    EXL background
    Description

    Job Description

    Function, Responsibility Level

    Insurance Operations, Executive

    Reports to

    Assistant Manager / Lead Assistant Manager – Insurance Operations

    Basic Function (Property Survey)

    Responsible for carrying out write-up and review of property survey reports.

  • Follow appropriate Operating procedure
  • Meet quality goals
  • Meet office time service goals
  • Monitor e-mails, and respond in a timely manner
  • Send reports to clients
  • Handle additional duties as assigned

    • Competencies

  • Excellent written communication skills, with an ability to think and react to situations confidently.
  • Domain experience in P&C Insurance (Preferred but not mandatory)
  • Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines.
  • Knowledgeable in Microsoft Word, Excel and Outlook

    • Skills Requirement

    Technical Skills (Minimum)

  • Proficient with computer systems and software including Microsoft Excel, Outlook and Word
  • Typing Speed of at least 30 WPM and 90% accuracy

    • Soft skills (Minimum)

  • Good Communication Skills – Able to express thoughts and ideas in an accurate and understandable manner through verbal and written format with internal and external contacts
  • High Levels of Comprehension – Able to understand and follow information received from field staff or from the customerAble to identify the main idea, cause and effect, fact and opinion, make inference, compare and contrast, sequence information, and draw conclusions basis the information acquired or provided
  • Customer Focus
  • Identifies and understands the (internal or external) customer's needs
  • Detail oriented with excellent follow up skills
  • Teamwork
  • Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organization
  • Effective interpersonal skills
  • Adaptability
  • Maintains effectiveness despite changes to situations, tasks, responsibilities and people
  • Professionalism
  • Conducting oneself with responsibility, integrity, accountability and excellence
  • Work Standards
  • Sets own high standards of performance

    • Education Requirements

  • Minimum of Bachelor's degree in any field
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