- You have good experience in Campaign management tool administration
- You are good at Unica and Adobe Campaign installation and upgrade on Windows
- As part of the Epsilon Data Platform Martech services team you will enjoy working on vast variety of Campaign management tools
- You will have the opportunity to be part of a global team supporting clients in many industry verticals
- Work with different groups to design, test, and maintain complex Campaign deployments with tools like Unica and Adobe Campaign
- Maintain user accounts following security guidelines, license agreements and access requirements
- Support and troubleshoot production systems as required, optimizing performance, resolving production problems, Implementing minor patch updates and major version upgrades.
- Perform problem solving, debugging
- Support the monitoring of system loads, enhancement of reports/queries and other ongoing support tasks
- Work in conjunction with network administrators, database administrators, and security personnel, to provide architecture solutions and administration guidelines for Unica and Adobe Campaign
- Should be able to triage database performance issues with SQL being sent to the database from the campaign processing
- Troubleshooting the issues/errors in the Campaign Applications. Monitoring system health, provide input for the application server, and DB server cleanup activities.
- Follow provided recommendations for upgrades and own installs of new environments
- 2-5 years of combined experience with administration of Unica and Adobe Campaign
- Experience with Adobe Campaign Classic – Workflow activities, Delivery activities, Technical workflows, User and Role Administration
- Experience with Unica Campaign flowcharts,custom macros,loaders,segments,raw sql
- Detail-oriented, able to multi-task, prioritize and able to quickly change priorities
- Work prioritization, planning, and sense of urgency
- Executing functional, data level, and system level tests
- Analytical and problem solving skills
- Two (2) years of experience with Architecture and Design is desirable but not required
- Experience with Windows server with good knowledge on Websphere
- Excellent verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers
- SQL for data analysis
- Strong analytical and problem solving abilities
- Administration certification with any Campaign tool is a plus.
-
IT Support Analyst
2 weeks ago
Excellence and Eminence LLP Bengaluru, IndiaWe are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore Location · Key Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you can join within 30 ...
-
IT Support Analyst
2 weeks ago
Excellence and Eminence LLP Bengaluru, IndiaJob Description · We are looking for IT Support Analyst with 6 to 8 Yr of Experience for our esteemed client for Bangalore Location · Key Skills: End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you ca ...
-
Support Analyst
3 weeks ago
Squarepoint Capital bangalore, India Full timeSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and ...
-
IT Support Analyst
14 hours ago
Rightpoint Bengaluru, IndiaDescription · Company Overview Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—a ...
-
IN-Support Analyst
3 weeks ago
Blue Yonder bangalore, IndiaScope: · We are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. · The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and ...
-
Support Analyst
2 weeks ago
Blue Yonder Bengaluru, IndiaWe are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and maintenance. ...
-
Technology Support Analyst
3 weeks ago
Stats Perform bangalore, IndiaOverview · Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. · Through the latest AI technologies and machine learning, we combine decades' worth of d ...
-
Technical/IT Support Analyst
2 weeks ago
JLL bangalore, IndiaAbout the role · #JLLTechAmbitions Jones Lang LaSalle, an international commercial real estate firm, is seeking for a support Analyst. JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of r ...
-
Application Support Analyst
3 weeks ago
Thomson Reuters bangalore, IndiaAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...
-
Support Analyst 1
3 weeks ago
Bastian Solutions bangalore, IndiaJob Overview · Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions' Unified Support Team – no problem is the same and no day is the same · This is not your standard desktop support role. Bastian Software Solutions is currently ...
-
System Support Analyst
2 weeks ago
Diversified Bengaluru, IndiaJob Summary: · System Support analyst will be part of the Business Systems User Support team responsible for providing application support for the entire corporate user base for over 1500 employees nationwide. This person should have a successful track record of providing White g ...
-
Application Support Analyst
3 weeks ago
Thomson Reuters Bengaluru, India Full timeAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...
-
Support Analyst-Remote
3 weeks ago
Press Ganey Bengaluru, IndiaPosition Description · /Overview: Press Ganey is looking for a Support Analyst to support our PG India Technology group. · Duties & Responsibilities: · Providing product support to client queries and requests. · Responding in a timely manner to service issues and work orders ...
-
Project Support Analyst
1 week ago
AstraZeneca Bangalore, India Full timeJob Title - Project Support Analyst · ABOUT ASTRAZENECA · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious disease. Bu ...
-
Application Support Analyst
6 days ago
Thomson Reuters Bengaluru, India Full timeAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...
-
Systems Data Support Analyst-3
3 weeks ago
Caterpillar Bengaluru, India**Career Area**:Information Technology**: · Caterpillar is an Equal Opportunity Employer (EEO). · Not ready to apply? Submit your information to our Talent Network here. ...
-
Application Support Analyst
3 weeks ago
Thomson Reuters Bengaluru, India Full timeDo you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you · Join our team in Bangalore or Hyderabad, and be part of our Servi ...
-
IT Support Services Analyst
2 weeks ago
Clarivate bangalore, India Full timeWe are looking for a proactive Technology Enthusiast to join us as a Service Desk Analyst for Bangalore. You will provide first-line support, utilizing your expertise in Active Directory Management, O365 admin console management, and Incident, Request, and Access management. A pa ...
-
Technical Support Analyst
2 weeks ago
The Nielsen Company bangalore, IndiaAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embar ...
-
Platform Support Analyst
3 weeks ago
Thomson Reuters bangalore, IndiaPlatform Support Analyst · This role is part of a high performing team of talented SRE specialists who provide world-class support for Corporate Services HR. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global tea ...
Marketing Application Support Analyst 2 - bangalore, India - Epsilon
Description
Job DescriptionWhy we are looking for you
What you will enjoy in this role
What you will do
Required Certifications:
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.