- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
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Customer care Executive-Experience in inbound calls and chat process)
Found in: Talent IN C2 - 2 days ago
BSN Employment Noida, IndiaHiring for customer care Executive · Noida Location · Experience-Inbound, Chat process · To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction · To identify and convert the opportunities for cross selling (ban ...
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Sales Development Representative
Found in: Talent IN 2A C2 - 22 hours ago
LikeMinds Gurugram, IndiaCompany Overview: · Company Overview: LikeMinds is a simple plug and play, highly customizable SDK that helps brands build in-app communities in 3 days. Brands can leverage the platform to build community features like group chats, 1-1 chats, activity feed, and moderation quickly ...
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Account Protection Specialist
Found in: Talent IN 2A C2 - 2 days ago
American Express Gurugram, IndiaJoin Team Amex and let's lead the way together. · How will you make an impact in this role? · Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls · Answer inbound calls from Card members and set up/action fraud cases on calls · Review fraud c ...
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Sr. Customer Service Specialist
Found in: Talent IN 2A C2 - 22 hours ago
TrueBlue Inc. Gurugram, IndiaInterested candidates can connect with the Talent Acquisition Team at · WHO ARE WE? · CONNECTING PEOPLE AND WORK · TrueBlue (NYSE: TBI) is a leading staffing, recruiting, and workforce management · company. The company fills individual positions on demand, staffs entire faciliti ...
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Business Development Specialist
Found in: Talent IN 2A C2 - 2 days ago
SUNROOOF Gurugram, IndiaJob Title · Business Process Outsourcing (BPO) - Calling Specialist · Location · Gurgaon / Delhi · Salary · Rs. 50K - 60K / month · Company Website · QUALIFICATIONS · Proven track record in calling with a credible background. · Exceptional English language proficiency with polish ...
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Tour Consultant
Found in: Talent IN 2A C2 - 22 hours ago
TRAVELOVACCATION Gurugram, India***WE ARE CURRENTLY LOOKING FOR IMMEDIATE JOINERS ONLY*** · The candidate should have a complete understanding of Holiday Package sales, and should have a minimum 1 year experience in the same. · Interested candidates can call or whatsapp on · About the role: · 1. As an Inbound ...
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Travel Consultant
Found in: Talent IN 2A C2 - 2 days ago
EaseMyTrip Gurugram, IndiaAbout the role · As a Flight Sales Representative, your main responsibility will be to promote and sell flight tickets to customers primarily based in the UK market. You will handle inbound inquiries, make outbound sales calls, and provide travel advice to customers while achiev ...
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Credit Risk
Found in: Talent IN 2A C2 - 1 day ago
Rentickle Gurugram, IndiaEXECUTIVE – Credit Risk · Rentickle is one of the largest & fastest growing companies in the online rental space & has · served close to 100,000+ B2C and B2B consumers. Founded by two industry veterans, Amit · Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, ...
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Business Development Manager
Found in: Talent IN 2A C2 - 5 days ago
Cog Culture Gurugram, IndiaLocation: Gurgaon · Mode: On site · Tasks · Familiarizing yourself with all services offered by our company. · Managing the inbound leads via Calls/Email/ and other platforms. · Fixing up meetings with prospect clients and coordinating with internal teams for the same. · Procurin ...
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Customer Service Specialist
Found in: Talent IN 2A C2 - 5 days ago
NIIT Gurugram, IndiaAbout NIIT · NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and adm ...
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Business Development Manager
Found in: Appcast Linkedin IN C2 - 5 days ago
Cog Culture Gurugram, IndiaLocation: Gurgaon · Mode: On site · Tasks · Familiarizing yourself with all services offered by our company. · Managing the inbound leads via Calls/Email/LinkedIn and other platforms. · Fixing up meetings with prospect clients and coordinating with internal teams for the same. · ...
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Inside Sales Specialist
Found in: Talent IN 2A C2 - 2 days ago
WeddingWire India Gurugram, IndiaABOUT THE ROLE AND TEAM: · Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide's leading family of brands—including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more—help people take celebrati ...
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Lead Generation Specialist
Found in: Talent IN 2A C2 - 2 days ago
OrangeMantra Gurugram, IndiaAs a Lead Management Specialist at Orange Mantra, you will play a pivotal role in driving the growth and success of our business by effectively managing and nurturing leads through various stages of the sales cycle. You will be responsible for overseeing the lead generation proce ...
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Partnership /Alliance Head
Found in: Talent IN 2A C2 - 2 hours ago
Pert Telecom Solutions Gurugram, IndiaJob Description · The Partnership/Alliance Head serves as a dedicated channel to drive new revenue growth for PertSol by partnering with vendors. He or she will work closely with leadership to develop initiatives, plan events and sales strategies along with the partner to meet de ...
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System Engineer
Found in: Talent IN 2A C2 - 1 day ago
IGT Solutions Gurugram, IndiaRole- System Engineer- Technical Support · (This is a voice process which includes- live calls, chats, emails,etc) · Experience – 2 to 5 Years · Location- Gurugram · Mode – WFH for now, ( Hybrid- 2 days office if required in future) · Timings : 5.5 days working (alternate Saturda ...
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grab the offer in bpo-hotel/flight booking support
Found in: Talent IN C2 - 4 days ago
Sana Search International Gurugram, India Full timeJob description · GRAB THE OFFER IN BPO FOR FLIGHT BOOKING SUPPORT · Interested candidate are requested to Please call on · or Send their Resume on the same / · Graduate Fresher or Experience Can apply · Both Side Cabs Available · Working Location -GURGAON · Good communication ...
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Inside Sales Specialist
Found in: Talent IN 2A C2 - 2 hours ago
GSPANN Technologies, Inc Gurugram, IndiaAbout Company : · GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We spec ...
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International Voice Process
Found in: Talent IN C2 - 2 days ago
Konnecting Korporates Gurugram, IndiaAbout thejobTheRepresentative Customer Service position interfaces with customersvia inbound calls or through the Internet depending upon clientrequirements. · Graduatefreshers can also apply with excellent commsExperience Min6 months in Customer service withexcellent comms Educa ...
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Customer Care Professional
Found in: Talent IN 2A C2 - 4 days ago
American Express Gurugram, IndiaYou Lead the Way. We've Got Your Back · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, commu ...
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Networking Engineer
Found in: Whatjobs IN C2 - 17 hours ago
NCR Corporation Gurugram, India Full timeAbout NCR VOYIX · NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. ...