- on expertise in configuration of Apple, Microsoft and Video Conference devices.
- personalized support to VIP users at Head office and at Residence for their official and personal Apple, Microsoft, and VC devices.
- VIP users & Chairman and family at their residence for any IT-related issues.
- Service Desk team members in resolving complex issues with IOS and Microsoft devices.
- the Video Conference / AV team and vendors in successfully conducting EGM/AGM meetings.
- remote support to Global VIP users for their IT-related concerns.
- expertise in managing MS 0365 License suite including EMSE3 Licenses, Intune, SCCM
- expertise in managing various products in End user Backup like Commvault
- on ITSM tools
- knowledge of working on Microsoft O365 suite & Issue resolution
- on expertise on setting up new Windows laptops, MacBooks, and personal devices for VIP users, including data transfer.
- with Asset, IT vendors, and other teams for VIP user-related matters.
- comprehensive guidance and training to VVIP and VIP users.
- knowledge of ITSM Tools like Service Now
- knowledge on Asset Mgmt. and related tool
- with Microsoft, Apple, and other major vendors to address issues unresolved by managed service Partner and local IT team.
- Communication Skills (English – Written and Oral)
- years of experience of managing VIP Users and especially at the level of MD, Chairman and at CXO level.
-
Quality Analyst- Customer service
1 week ago
Hexaware Technologies Navi Mumbai, IndiaQuality Analyst- Customer service (Domestic Voice ). · Role Specifications: · Graduate with 3+ years of experience · • 24/7 shifts with 1 rotational off · • On paper, 1+ years' experience as a Quality Analyst and, over all. · • The candidate should be from the customer service vo ...
-
Service Desk
1 week ago
Kaapro Management Solutions Navi Mumbai, IndiaOpening: 5 Nos.- Job ID: Employment Type: Full Time- Reference: · - Work Experience: 1.0 Year(s) To 5.0 Year(s)- CTC Salary: 1.00 LPA TO 3.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Location: · - Navi-mumbai · Posted On: 17th May, 2023 ...
-
Moodle Administrator
1 week ago
Regenesys Navi Mumbai, Maharashtra, India**JOB DESCRIPTION** · **JOB TITLE**: · - Moodle Administrator**SALARY BRACKET**DEPARTMENT**: · - IT/Developers**REPORTING TO**: · - LMS Solutions Analyst**NO. OF SUBORDINATES**: · - Nil**TRAVEL** · - Yes**OWN TRANSPORT REQUIRED** · - Yes**MAIN PURPOSE OF THE POSITION** · - A supp ...
-
Soc-incident Response- L2
1 week ago
Engage ESM Navi Mumbai, India**Publication Date**:Apr 14, 2023**Ref. No**:461949**Location**:Mahape, Navi Mumbai, Maharasht, IN, 400710**Total Experience - 3-7 years** · **Job Location - Mumbai** · **Mode of Hire**: · - Permanent**Educational Qualification** - Any (Full Time Graduate)- · **Responsibilities-* ...
-
Soc-incident Response- L2
1 week ago
Atos Navi Mumbai, India**Publication Date**: · Mar 16, 2023 · **Ref. No**: · 461949 · **Location**: · Mahape, Navi Mumbai, Maharasht, IN, 400710 · Total Experience - 3-7 years · Job Location - Mumbai · Mode of Hire - Permanent · Educational Qualification - Any (Full Time Graduate) · **Responsibilities* ...
-
Threat Hunting
3 days ago
Atos Navi Mumbai, India**Publication Date**: · Oct 31, 2023 · **Ref. No**: · 468906 · **Location**: · Mahape, Navi Mumbai, Maharasht, IN, 400710 · Role - Threat Hunter · Job Location - Mumbai · Experience-6-10 years · Mode of Hire · - Permanent · **Key Skills**: Threat hunting, Incident Response · **Re ...
-
SOC L3- Incident Response
2 days ago
Atos Navi Mumbai, India**Publication Date**: · Jul 12, 2023 · **Ref. No**: · 471485 · **Location**: · Mahape, Navi Mumbai, Maharasht, IN, 400710 · SOC L3 - Incident Repsonse · Total Experience · - 7-11 years · Location · - Mumbai (Powai) · **Responsibilities**: · - Ensure all threats at customer enviro ...
-
Automation Tester
1 week ago
Momentum Metropolitan Navi Mumbai, India**Details** · **Closing Date** · 2023/01/27 · **Reference Number** · MMH · **Job Title** · Automation Tester - Retail Risk · **Position Type** · Permanent · **Role Family** · Information Technology · **Cluster** · International · **Remote Opportunity** · None of the time · **Loc ...
-
Customer Care Executive
1 week ago
Hexaware BPS Navi Mumbai, India**Experience: · - ** Greater than 1 years of experience in customer service or handling internal and external customers · **Shifts: · - ** UK Shift · **Working Days: · - ** 5 days working ( Sat-Sun fixed off) · **Education: · - **Mandatory General Education Degree · **Customer Fo ...
-
SAP Ewm, Reliance
1 day ago
ACL Digital Navi Mumbai, IndiaRole Responsibilities: · Working at level 2 giving expert support and information to the queries raised by the end user. · To understand the business process and provide consultation services. · Provide Business analyst perspective to the recurring incidents and help in RCA of th ...
-
Customer Support Executive
1 week ago
IRIS Business Services Limited Navi Mumbai, IndiaJob Title: Customer Support Executive · Years of experience · - 0 to 3 years · Roles and Responsibilities: · 1. Excellent oral and written communication skills in English. · 2. Problem-solving attitude and ability to quickly grasp knowledge about our product/services. · 3. Excell ...
-
Executive Operations
1 week ago
Aapt People Solution Navi Mumbai, IndiaKEY RESPONSIBILITIES: · Day to day operations: · - Ensure timely and accurate updates on D&B's online CRM tools · - Checking documents which are received from corporates / business partners and processing further · - External coordination with corporate clients for faster closure ...
-
Insurance Executive
1 week ago
Xponent n Navi Mumbai, Maharashtra, IndiaTitle - INSURANCE TRAINER · Experience years · **Job description** · - This role involves developing and executing the company's insurance strategy, managing a team of insurance professionals, and ensuring compliance with regulations · - The Chief Insurance Manager plays a critic ...
-
SAP Ewm
1 week ago
ACL Digital Navi Mumbai, IndiaWorking at level 2 giving expert support and information to the queries raised by the end user. · - To understand the business process and provide consultation services. · - Provide Business analyst perspective to the recurring incidents and help in RCA of the problems. · - Drivi ...
-
Esg Editor
4 days ago
Apex Group Navi Mumbai, IndiaESG Editor · Location: Navi Mumbai, MH, India · Date Posted: Jul 21, 2023 · **Description** · **About our Company** · Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 85 offices in 42 countries worldwide and over 10,000 employees. Ape ...
-
Regulatory Escalation Officer
4 days ago
IDFC FIRST Bank Navi Mumbai, India**Root Cause Analyst for Complaints-Key Responsibilities**: · **1. Complaint Investigation**: Conduct comprehensive investigations into customer complaints, ensuring all relevant information is gathered and analyzed to determine the root cause(s) of the issue. · **2. Root Cause A ...
-
Microsoft Office Global Administrator
1 week ago
Home Theater Store (India) Pvt. Ltd. Navi Mumbai, India**Responsibilities**: · - Must be able to provide complete administration of the Microsoft 365 environment and its capabilities. · - Testing, implementation, and deployment of Exchange Online. · - Query Exchange environment using the Office 365 Command online tool. · - Implement ...
-
SAP Ewm
2 days ago
ACL Digital Navi Mumbai, IndiaJob Profile: SAP EWM · Location: Navi Mumbai · **Job Description**: · **Role Responsibilities**: · - Working at level 2 giving expert support and information to the queries raised by the end user. · - To understand the business process and provide consultation services. · - Provi ...
-
SAP Ewm
3 days ago
ACL Digital Navi Mumbai, IndiaJob Title: SAP EWM · Preferred Location: Navi Mumbai · Required Experienced: 2+ Years or Above · **Job Description**: · - Working at level 2 giving expert support and information to the queries raised by the end user. · - To understand the business process and provide consultatio ...
-
Customer Service Representative
2 days ago
eClerx Navi Mumbai, India**Analyst Roles & responsibilities**: · - Interaction with Techs in field to provide them real time support · - Checking status of services on account in diagnostic tools · - Ensure to take appropriate steps to resolve customer's problems · - Troubleshooting of technical issues r ...