wfm - Navi Mumbai, India - Hexaware Technologies

Wfm Executive

2 days ago

Greeting from Brocus IT solutions Pvt Ltd · Position: WFM (executive /SR. executive ) · **Roles and Responsibilities**: · - Responsible for design and implementation of scheduling, capacity planning and reporting to support contact center locations. · - Build, develop and lead Re ...

am / dm wfm

9 hours ago

Company Description · WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 ...

Workforce Scheduler

3 days ago

**Summary of Primary Job Responsibilities**: · - To maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring su ...

Workforce Scheduler

11 hours ago

**Summary of Primary Job Responsibilities**: · - To maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring su ...

Workforce Scheduler

3 days ago

**Workforce Scheduler**: · - Req ID#: Mumbai, AP, IN, 400072**Workforce Scheduler**: · - Operations**Summary of Primary Job Responsibilities**: · - To maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, v ...

Mis Executive

1 day ago

Roles and Responsibilities: · - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet t ...

Mis Executive

11 hours ago

Roles and Responsibilities: · - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet t ...

Training Executive

2 days ago

Training Officer / Manager · Location: Mumbai · We are looking for an experienced Training and Development Officer to device our organisational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suit ...

Presales Engineer_WFM

2 days ago

Scope and Responsibility: · The Solutions Consultant will play a key role in the sales process, providing specialist support to the India sales team. This role incorporates the following activities: · Work with our prospects and customers to enhance business processes through th ...

Workforce Analyst

2 days ago

Pls send your responses to "". · The Role & Responsibilities: An exciting opportunity has arisen for a Real Time Analyst WFM within the existing Resource Planning Team. In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correc ...

Manager Workforce Management

4 days ago

Who we are. · Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, , ...

Genesys PureEngage

4 days ago

Job Description · Genesys Pure Engage Production Support L2 L3 · Hands on experience on Genesys Framework 8 x GVP Inbound Outbound SIP eServices eMail Chat URS ORS Routing GMS – Callback Reporting Infomart and WebPulse Work Force Management WFM Spotlight etc · Experienced in hand ...

Lead Associate

2 days ago

Company Description · WNS (Holdings) Limited (NYSE: WSr. Executive - WFM - Travel - ISB - WFM - Mumbai - BackfillNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, d ...

Workforce Management Analyst

6 days ago

Hiring for Mumbai Location: · Solution Manager - 17 lacs CTC including PI · WFM manager ( travel process) - 10 to 12 Lacs · Forcaster - ( Currently WAHA - upto 7 lacs) · It will Involves the totality of forecasting, staffing, scheduling, and making adjustments in real-time when u ...

Senior Operation Manager

9 hours ago

Job Location:- Vietnam · Job Description Summary · The Sr Mgr Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreement ...

Workforce Management Manager

1 day ago

Who Are We? · We are a Global BPO with multiple locations in Canada and abroad. We are excited to provide internal and external growth opportunities as we continue to expand. NCR Inc. is proud to offer our Agents initial paid training, monthly coaching, performance management su ...

Workforce Planner

1 week ago

SYX Services Pvt ltd · SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidi ...

Supervisor, Controls

3 days ago

Description · Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the compet ...

Team Leader

1 day ago

Role Purpose · The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at ...

Senior Engineer

10 hours ago

Job Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...