Customer Service/Customer Support Internship - Mumbai, India - Digite Infotech Private Limited

Digite Infotech Private Limited Mumbai, India

Found in: beBee S2 IN - 4 days ago

Internship, Full time

Description

About the internship:

Selected intern's day-to-day responsibilities include:

1. Provide quality support to customers who use our products across various geographies

2. Be customer-facing and responsible for promptly and professionally answering incoming calls, and emails and should have good communication skills

3. Provide functional solutions for the product and route the technical ones to the respective teams

4. Address customer issues and sort them as per SLAs

4. Understand the customer needs and/or gather appropriate information to timely resolve the service request in the ticketing tool

>

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Apr'24 and 27th May'24

3. are available for duration of 6 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

Women wanting to start/restart their career can also apply.

Stipend:

INR ₹ 15,000-20,000 /month

Deadline:

:59:59

Other perks:

Certificate

Skills required:

English Proficiency (Spoken)

About Company:

Digite is a leader in the field of AI-driven lean agile products. Our products are used by the best and brightest in the world. From Amazon and Optum to Infosys, CTS, Wipro, and HCL Tech -they all use Digite products for delivering products and services globally. Digite products are used to deliver projects over $30B in value. Digite was founded in 2002 by respected Silicon Valley-based Indo-American entrepreneurs. Today, it boasts a strong and experienced leader with a young and energetic team.

Digite is based in the USA and India. Even though we are a young organization, we are at the leading edge of this fast-emerging market. Our vision, ambition, and dream are to be amongst the top 3 worldwide. Digite follows a lean-agile development approach based on Scrumban. We have a fully integrated DevOps pipeline that enables our CI/CD infrastructure. We continue to implement best-of-breed practices and contribute to the community by sharing our own experiences.

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