Customer Service Representative - New Delhi, India - RankBloc Services

RankBloc Services New Delhi, India

Found in: Talent IN C2 - 4 days ago

Full time

Description

Company Overview

RankBloc Services is a leading digital marketing company that specializes in boosting rankings and elevating our clients' digital identity. Our goal is to translate clicks into customers and conversations into conversions. With a team of talented professionals and a commitment to digital excellence, we help our clients reach their full potential.

Job Overview

We are seeking a Customer Service Representative to join our team at RankBloc Services. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. This is a full-time position based in Delhi, India, with the opportunity for growth and development.

Qualifications and Skills

Excellent interpersonal and communication skills
Strong problem-solving abilities
Ability to empathize with customers and provide exceptional service.
Graduation
Ability to work well in a team environment.
Previous customer service experience is a plus but not required.

Roles and Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide product and service information to customers.
Resolve customer complaints and issues to ensure customer satisfaction.
Assist customers with placing orders, cancellations, and returns.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members and departments to resolve customer concerns.
Stay updated on product knowledge and company policies.
Meet and exceed customer service goals and targets.

Salary.25k

Timing. 10 am to 7pm

6 days working

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