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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Technology | Cisco R and S Network Administrator - Level 2 Support · Technology | Fortigate Firewall Administrator - Level 2 Support · Technology | Fortigate SDWAN Administrator - Level 2 Support · Education Qualification : · Any Graduation · Certification Ma ...
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Digital Network
1 week ago
Microland bangalore, IndiaRequired Skills · Technology | HPN R and S Administrator - Level 2 Support, Zscaler Proxy · Technology | Cisco R and S Network Administrator - Level 2 Support · Education Qualification : · B.Sc · Certification Mandatory / Desirable : · Technology | Basic Level Certification - ...
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Digital Network
1 week ago
Microland Bengaluru, IndiaEssential Job Functions: · Monitor/maintain the operational, performance and integrity of the company's enterprise Infrastructure which includes but not limited to Applications, Websites, Servers, Routers, Switches, Firewalls, applications, HVAC, PDUs, etc. · Follow the documente ...
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Digital Network
2 weeks ago
Microland Bengaluru, IndiaPrimary or Mandatory Skills: - Cisco LAN, Meraki LAN, VLANs, Access Control. · Work Location: Bangalore or Pune · Role: · Analysis of the configuration file in target switches (Catalyst & Meraki access switches only, no core switches, no DC switches) · Selection of target interfa ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaRequired Skills · Behavioral | Aptitude | Communication · Education Qualification : · Any Graduate · Certification Mandatory / Desirable : · Technology | Certifications in Project Management | Scrum Alliance Certification | CSM (Certified Scrum Master) · Skills required: · - T ...
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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Behavioral | Traits (Enablers or Disablers) | Honesty · Technology | Computer Skills | Document Applications like MS Word · Domain | Buying / Sourcing / Procurement of | Capital Market Products · Technology | Microsoft Office Applications | Microsoft Excel · Fu ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaRequired Skills · Behavioral | Microland Skills | Execution Excellence · Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs) · Behavioral | Aptitude | Tasks Related Skills · Education Qualification : · Engineer - B.E / B.Tech / MCA · Certific ...
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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Behavioral | Aptitude | Thinking / Cognitive Skills · Technology | Access Devices | Wireless Access Points (WAPs) · Technology | Managed Security Services | Firewall and Unified Threat Management · Technology | Networking Technologies | SDWAN · Technology | Netw ...
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Digital Network
1 week ago
Microland Bengaluru, IndiaRequired Skills · Technology | Cisco R and S Network Administrator - Level 2 Support · Technology | Cisco ASA Administrator - Level 2 Support · Technology | Palo Alto Administrator - Level 2 Support · Technology | Firepower Administrator - Level 2 Support · Technology | Pulse VPN ...
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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Technology | Networking Context | Small Office · Technology | Network Administration | Configuration of Network Components · Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices · Technology | Data Center Administratio ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaRequired Skills · Technology | Storage Technologies, Understanding of | Virtualization · Technology | Storage Technologies, Understanding of | Data Deduplication · Technology | Storage | Knowledge of binding LUNs, creating volumes, creating storage groups, masking and mapping ho ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaRequired Skills · Technology | Hardware and Networking | Installation, configuration, maintainance and repair · Technology | Audio, Video support | Installation and configuration · Technology | Windows and MAC Support | OS administration · Behavioral | Aptitude | Communication · ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaCloud Networking (AWS/Azure) Specialist · Key Responsibilities Design and implement Azure Virtual Network (VNet) and AWS Virtual Private Cloud (VPC) architectures, including subnetting, route tables, security groups, and network access control lists (ACLs). · Configure and man ...
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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Technology | Collaboration Platform | M365 Build · Technology | Messaging Platforms | Build · Education Qualification : · Engineer - B.E / B.Tech / MCA · Certification Mandatory / Desirable : · Technology | IT Certifications | Microsoft Certification | Enabling ...
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Digital Network
3 weeks ago
Microland Bengaluru, IndiaRequired Skills · Technology | Cisco R and S Network Administrator - Level 2 SupportTechnology | Fortigate Firewall Administrator - Level 2 SupportTechnology | Fortigate SDWAN Administrator - Level 2 SupportEducation Qualification :Any GraduationCertification Mandatory :NSE4 OR C ...
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Digital Network
3 weeks ago
Microland bangalore, IndiaRequired Skills · Technology | Operating System | Different High Availablity options · Technology | Operating System | Handle all security vulnerabilities · Technology | Operating System | Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays · Technology | Operating ...
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Digital Network
1 week ago
Microland bangalore, IndiaRequired Skills · Technology | Cisco ACI Administrator - Level 2 Support · Technology | Cisco R and S Network Expert - Level 3 Support · Technology | Cisco DNAC Administrator - Level 2 Support · Technology | Fortigate SDWAN Expert - Level 3 Support · Technology | Viptella SDWAN ...
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Digital Network Solution Architect
2 weeks ago
Smiths Detection Bengaluru, India Full timeAbout Us Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 B ...
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Manager - Digital Network
1 week ago
Microland Bengaluru, IndiaRequired Skills · Functional | Basic Accounting Principles | Entries to Journals and Ledgers · Education Qualification : · B.Com · Details: · 1. Will be responsible to have knowledge of all financial data and prepare accurate statements for our company. · 2. This role involves ...
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SME - Digital Network & Security
3 weeks ago
Microland bangalore, IndiaRequired Skills · Technology | (Operating) System Administration|Windows Server Administration · Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS · Education Qualification : ...
Digital Network - bangalore, India - Microland
![Microland background](https://contents.bebee.com/companies/in/microland/background-G2Tj5.png)
Description
Required SkillsBehavioral | Microland Skills | Execution Excellence
Process | Root Cause Analysis | Fishbone Diagramming
Process | Root Cause Analysis | Five Whys Method
Technology | BI Tools / Systems, Development | SQL Server Reporting Services (SSRS) | Drill-down Reports and Bar Charts
Process | IT Service Management | Service Catalogue Management
Technology | IT Technical Support Activities | Second Line Support
Technology | IT Service Management | Setting SLAs
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate
Details:
Will be responsible to own the process and the supporting documentation for the process with limited supervision.
This includes accountability for setting policies and providing direction for the development, design and integration of the process as it applies to other applicable frameworks and related ITSM processes being used and / or adopted in the organization.
The Process Owner will be accountable for the overall health and success of the Problem Management Process1) Participate in post mortem meetings and drive service providers to identify root cause including well defined corrective/preventative action plans
2) Manage problem record lifecycle by ensuring that respective Incidents, Problems or Changes are identified, recorded and tracked to resolution in line with agreed
3) resolution plans;
4) Strong exposure to Service Now with a clear understanding of how tools should be used to support problem management process activities.
5) Pro-actively identify operational issues and trends;
6) Provides appropriate reporting and drive resolution working directly with Service Providers;
7) Monitors problem management performance metrics and Key Performance Indicators (KPIs);
8) Creating and updating of Problem Records
9) Organising and chairing Problem Investigation and Problem Review Meetings
10) Driving investigations to identify the root cause of Problems, mitigating actions and service improvement initiatives (Including People, Process and Technology elements)