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    Front office executive - Hyderabad, India - Gamut HR Solutions

    Gamut HR Solutions
    Gamut HR Solutions Hyderabad, India

    6 days ago

    Default job background
    Full time
    Description

    Company Overview

    Gamut HR Solutions is a leading recruitment agency that helps individuals find the right kind of job. With a strong focus on matching candidates with suitable career opportunities, we strive to provide the best recruitment solutions to both our clients and job seekers. With 2-10 employees, we are a dynamic and growing company headquartered in Hyderabad.

    Job Overview

    We are looking for a Front Office Executive to join our team in Gamut HR Solutions. As a Front Office Executive, you will be the first point of contact for our company. You will welcome guests, handle inquiries, and provide excellent customer service. This is a full-time position based in Hyderabad, Telangana, India with an employment type of 'Full-Time'. The ideal candidate should have a Junior level of experience with 1 to 3 years in the hotel industry.

    Qualifications and Skills

    • Proven work experience as a Front Office Executive, Receptionist, or similar role.
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Excellent communication and interpersonal skills.
    • Good organizational and multitasking abilities.
    • Strong customer service skills.
    • Attention to detail and problem-solving skills.
    • Ability to handle a high volume of phone calls and inquiries.
    • Professional appearance and polite demeanor.
    • Ability to work independently and as part of a team.
    • Knowledge of hotel industry operations is preferred.
    • Diploma or degree in Hospitality Management or any relevant field is a plus.

    Roles and Responsibilities

    • Greet and welcome guests as soon as they arrive at the office.
    • Direct visitors to the appropriate person or department.
    • Answer, screen, and forward incoming phone calls while providing basic information when needed.
    • Receive and sort daily mail/deliveries/couriers.
    • Maintain reception area clean and organized.
    • Update appointment calendars and schedule meetings/appointments.
    • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
    • Handle inquiries and provide accurate information to clients, customers, and visitors.
    • Ensure the front desk is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures).
    • Keep updated records of office expenses and costs.
    • Monitor office supplies and place orders when necessary.
    • Assist in travel arrangements and bookings for staff and clients.
    • Collaborate with other departments to ensure a smooth workflow and efficient operations.
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