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    Program Manager - Mumbai, India - Worksconsultancy

    Worksconsultancy
    Worksconsultancy Mumbai, India

    2 days ago

    Default job background
    permanent Technology / Internet
    Description

    Job Description :


    To manage complex customer projects from design and development to production with end to end delivery responsibility; ensuring delivery excellence and customer delight.


    • Interface and engage with customers at a strategic level, ensuring that not only the current project requirements are met but forecast needs or issues that may arise and devise ways to address those proactively.
    • Ensure that all customer feedback processes are completed on time.
    • Ensure overall program lifecycle deployment by defining resources and schedules for program implementation. Influence customer perception positively and contribute to relationship management and drive account farming.
    • Also provide overall management guidance to the team.
    • Oversee the launch of multiple projects from concept to delivery, aligning with various stakeholders and communicating effectively with multi country multi culture teams.
    • Contribute to the industrialization drive of the company.
    • Create a program level culture of giving the customer more for less.
    • Build mechanisms for individuals and teams to innovate and reward such actions on an ongoing basis.
    • Ensure overall program delivery is within the budget, up to the quality standards and as per the program delivery timelines.
    • Ensure that both internal as well as client driven quality and compliance norms are met.
    • Ensure complete contract management, including profitability and other parameters across multiple projects.
    • Support and cultivate a culture of completing documentation and reviews, particularly the ongoing and post project knowledge management related actions.
    • Ensure that going forward the best practices become a part of the standard process.
    • Create and maintain program level dashboards to enable effective project management.
    • Promote team work, motivate, mentor, develop subordinates and manage any conflicts within the teams.
    • Align with the multiple units across company and offshore and onsite teams for creating effective value chain for the customers.
    • Ensure that skillsets in the team are built with the necessary certification.
    • Play the role of the Mentor and Coach to the team, sometimes working with many levels down, to both assess and develop their technical/professional capabilities.

    Additionally :

    • Candidate should be BE/BTech/MTech/MCA/Msc IT/MSC CS only
    • Should be working as a program manager( lead/architect/ project manager would not be accepted by client)
    • Should have majorly worked on JAVA/J2EE technology
    • Should be 100% from banking background
    • Should have experience in handling Indian customers
    • Should have handled minimum of team strength
    • Should be comfortable to work from office
    • Banking Domains


    • Banking Retail/Corporate

    • Candidates may have experience in core Banking or retail baking or corporate banking.
    • Cash Management/Loan Management
    • Supply Chain finance or Financing domain for retail/corporate
    • Asset & Liability Management/Wealth Management
    • Treasury or Risk Management
    • Global Payments using SWIFT or domestic payments using domestic available channels like UPI, etc
    )
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