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    Assistant Manager - pune, India - BirlaSoft

    BirlaSoft
    BirlaSoft pune, India

    3 weeks ago

    Default job background
    Description

    Assistant Manager (Ops Leader)

    Only Internal Birlasoft Employees

    8-10 years' experience

    Pune

    Key roles & responsibilities:

    Principal Accountabilities:
    Oversee all aspects of finance & MIS reporting within the VBUs & HBUs
    - Ensure full Revenue accruals , Avoid any Revenue Leakages, monitor contributions
    - Drive creation and monitoring of Annual Operating Plan and quarterly reporting
    - Inputs on pricing and contract management
    - MIS Dash Boards and data management for periodic SBU review on both financial and operational metrics
    - Drive automation of reports within the SBU
    Resource process management in line with global guidelines
    - Own Delivery pyramid and utilization; Drive productivity improvement via operational levers; ensure optimum span of control across projects in the VBU & HBU
    - Create short term and long term work force plan for BU
    - Own and implement processes for demand, supply management and fulfilment
    - Develop a cross skilled resource pool by designing efficient job rotation and training policies
    - Maintain resource bench and drive project fulfilment as per project team SLAs and in line with Global Ops excellence guidelines
    - Provide on-demand visibility of resource availability and requirements
    - Help different practices in sharing resources and ensuring transparent visibility across the two
    - Enable cross-SBU resource sharing as required
    - Monitor and safeguard against employee attrition
    Point of contact for escalation management on day to day operations within the VBUs & HBUs
    Support for sales operations, pipeline management, account planning, performance reporting, etc
    Drive overall operational productivity; Deliver performance on key Ops and financial metrics – bench, utilization, fulfilment, revenue leakage, project realization, collections, among others
    Work with sales and delivery teams to understand requirement for resources based on skill and seniority
    Support of practice/delivery heads to identify resources for rotation and training
    Support VBUs & HBUs improvement initiatives along with PEG and delivery excellence
    Liaise with other enabling functions for day-to-day VBU & HBU Ops

    Qualifications & Attributes:

    ·Excellent People Management skills

    ·Excellent Communication, Coordination skills

    ·Co-ordination and program management skills required to interface with various stakeholders.

    ·Time management & inter-personal skills

    ·Hands on experience in Microsoft excel & Power Point


    • Strategic mindset

    • People management and Mentoring

    • Execution Discipline

    • Customer Focus and management

    • Conflict management

    • Leadership

    • Analytical Ability

    • Ability to remain calm in adverse situation

    • Networking and Boundarylessness

    • Creative

    • Good in the industry Domain

    • Good in Human resource management

    ·

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