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    Relationship Manager - Delhi, India - Quotient Consultancy

    Quotient Consultancy
    Quotient Consultancy Delhi, India

    2 weeks ago

    Default job background
    Description
    Opening in one of the reputed bank.

    Job Description


    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.

    You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.

    Responsibilities
    Dialogue with our clients to understand their business objectives and challenges
    Analyze clients' data and provide strategic recommendations to clients
    Present value-proposition to sales leads and current customers
    Prospect for new sales leads and close sales

    Qualifications

    Minimum 5 years' of client relationship experience in CASA.
    Ability to manage multiple projects and clients.
    Strong communication and interpersonal skills.


    Desired Candidate Profile:
    CASA Experience.
    Field sales experience in banking mandatory.
    Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
    Very good understanding of Trade and Forex & CA.
    Very good understanding of Commercial Assets like CC, OD, TL, Export Finance
    Understanding of Mutual Funds and Insurance is an added advantage
    Customer orientation
    High energy levels with a motive to succeed


    KRAs:
    Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets.
    Sources new bank customers through external individual efforts and acquisition channel
    Ensures high levels of customer service orientation and application of bank policy.
    Cross-sells bank products to existing set of branch customers, which are mapped
    Informs customers of new products or product enhancements further to expand the banking relationship.
    Plans and conducts special sales initiatives and events for prospective and existing clients.
    Coordinates with other group companies to provide seamless access to other products.
    Maintains complete relationship record for assigned customer accounts.
    Tracks customer complaints/queries and turnaround times for customer satisfaction.
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