Best professionals offering customer service services in Pune

Customer Service in Pune

Professional Requirements

Customer service professionals in Pune must have excellent communication skills, both written and verbal, to effectively interact with clients. They should be patient, empathetic, and able to remain calm under pressure.

Recommended Accreditations and Certifications

Industry professionals in customer service should consider obtaining certifications like Certified Customer Service Representative (CCSR) or Certified Customer Experience Professional (CCEP) to demonstrate their expertise.

Choosing the Best Service Provider

When selecting a customer service provider in Pune, consider their experience, reputation, and ability to understand your specific needs. Look for providers with a strong track record of delivering high-quality service.

Questions to Ask Before Hiring

• What experience do you have in providing customer service in Pune?
• How do you handle customer complaints or issues?
• What is your process for resolving customer inquiries?
• Can you provide references from previous clients?

Useful References

For more information on customer service, refer to the International Customer Service Institute or the Customer Service Institute of America.

Average Prices in Pune

The average hourly fee for a customer service professional in Pune is ₹250-₹500, while the maximum hourly fee is ₹1,000-₹1,500.

Requesting a Quote

When requesting a quote for customer service through a platform, provide detailed information about your needs, including the scope of work, timeline, and any specific requirements. This will help ensure that you receive accurate quotes from qualified providers.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is ₹1,500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service in Mumbai is ₹2,000 while in Delhi is ₹1,800 or in Bengaluru is ₹2,200.