Jobs
>
Gurgaon

    CRM Technical Lead - gurgaon, India - Hewlett Packard Enterprise

    Hewlett Packard Enterprise
    Hewlett Packard Enterprise gurgaon, India

    5 days ago

    Hewlett Packard Enterprise background
    Technology / Internet
    Description

    Job Description:
    HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation.

    In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities.

    Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.
    What you will do

    Qualification required:
    BE/ B. Tech / M. Tech / MSc / MCA qualification or equivalent
    Post-graduation in technology is preferred

    Experience expected:
    At least 7+ years of experience in implementation of Opensource / CRM Solutions and Contact Centre Infrastructure
    At least 2+ years of experience in managing and leading a team of more than 20 people in CRM Solution, CRM Analytics and service support
    Experience in managing CRM solution which interfaces with 300+ Contact Centre agents

    Roles and Responsibilities:
    Responsible for overall CRM solution design, implementation, customization, roll out and support for UIDAI
    Responsible for on-boarding of any new Contact Centre service providers appointed by UIDAI and enabling their usage of the CRM solution
    Should also act as the lead for the CRM Analytics personnel and monitoring of KPIs related to Contact Centre Service Provider and overall resident satisfaction
    Should proactively analyze resident feedback and work towards continuous improvement of the CRM platform of UIDAI

    General skills needed:
    Ensure all established processes and procedure are adhered to. In particular, Incident, Change and Problem Management

    Teamwork:
    Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area.

    What you need to bring:
    Excellent verbal and written communication skills in English
    Fluency in Hindi speaking skills
    Excellent analytical and problem-solving skills
    Self-driven, passionate and positive attitude towards handling critical situations
    Excellent collaboration, negotiation, conflict management, teamwork and leadership skills
  • HuntingCube Recruitment Solutions

    Technical Lead

    1 week ago

    HuntingCube Recruitment Solutions Gurgaon, India

    Name of position: Tech Lead/SSE/ Engineering Manager (50% IC/50% Lead) · Location: Gurgaon/remote · Educational Qualification Required: BE/B.Tech/M.Tech · Experience Required: 5.5 Years - 8.5 Years · Skills Required: Python/Golang (Prior experience in python or Golang will also w ...

  • SKS Enterprises

    Technical Lead

    5 days ago

    SKS Enterprises Gurgaon/Gurugram, India permanent

    Position Name : Technical Lead · Location : Gurgaon · Experience Range : 4-6 Yrs · Mandatory Requirement : Strong proficiency in JS, Nodejs, React, REST APIs, Microservices · Experience working with NoSQL Databases (MongoDB), and caching technologies such as Redis. · Experi ...

  • Dyninno Group

    Technical Lead

    2 weeks ago

    Dyninno Group Gurugram, India

    The role is of a Technical Lead who will play an integral part in the development of our existing facilities and to set a new benchmark on the market. Our mission is to maximize people's potential. · Performance Measurements · Highly experienced with back-end programming language ...

  • Innodeed Systems Private Limited

    Technical Lead

    2 days ago

    Innodeed Systems Private Limited Gurugram, India

    INNODEED SYSTEMS PRIVATE LIMITED is a leading software solutions company providing services in mobile application development across various platforms. · From designing and creating native apps or bots that streamline internal processes to launching and marketing your app, we par ...

  • Motherson Health & Medical

    Technical Lead

    3 weeks ago

    Motherson Health & Medical Gurugram, India

    We are looking for a seasoned Technical Lead to spearhead the development of applications and AI-driven solutions. The ideal candidate will possess a strong background in mobile and browser based app development, experience with AI technologies, and a proven track record of leadi ...

  • Innodeed Systems Private Limited

    Technical Lead

    5 days ago

    Innodeed Systems Private Limited Gurugram, India

    INNODEED SYSTEMS PRIVATE LIMITED is a leading software solutions company providing services in mobile application development across various platforms. · From designing and creating native apps or bots that streamline internal processes to launching and marketing your app, we pa ...

  • Asahi India Glass Limited (AIS)

    Technical Lead

    5 days ago

    Asahi India Glass Limited (AIS) Gurugram, India Full time

    We are hiring for Technical Lead-ERP who can ensure all processes that can be designed & implemented & followed related to ASCP, Oracle mfg, WMS across all AIS Auto Plant. · Responsibilities: · - To implement Oracle mfg at all AIS auto locations. · - To implement WMS at all AIS l ...

  • Primathon Technologies

    Technical Lead

    5 days ago

    Primathon Technologies gurugram, India

    Job summary : · The Technical Lead role in Primathon is one of the most signi- cant and challenging role in the company. The Ideal candidate for Team Lead role is extremely hands on and technically excellent and exhibits solid engineering principles. · Core responsibilities : · ...

  • Intellect Design Arena Ltd

    Technical Lead

    1 week ago

    Intellect Design Arena Ltd Gurugram, India

    Role : Technical Lead (Java & AI) · Organization: Intellect Design Arena · Experience : 6+ years · Location : Gurugram & Noida · ABOUT INTELLECT DESIGN ARENA LTD · Intellect Design Arena Ltd. hosts the world's largest cloud-native, API-led microservices-based multi-product platf ...

  • Spruce It Pvt. Ltd.

    Technical Lead

    5 days ago

    Spruce It Pvt. Ltd. Gurgaon/gurugram/hyderabad/pune/noida, India Full time

    We are hiring for the Technical Lead, Dot NET role. · JOB Designation : Technical Lead, Dot JOB Location : Pune / Hyderabad / Gurugram, Noida. · Mode of Hiring : Contract. · Notice Period : Immediate to 20 days. · Experience : 8-10 years. · Interview Topics : C#,. · Net Core, Vis ...

  • Zupee

    Technical Lead

    3 weeks ago

    Zupee Gurugram, India

    Tech Lead · We are the biggest online gaming company with largest market share in the Indian gaming sector's largest segment — Casual & Boardgame. We make skill-based games that spark joy in the everyday lives of people by engaging, entertaining, and enabling earning while at pla ...

  • Fitelo

    Technical Lead

    5 days ago

    Fitelo gurugram, India

    As a Tech Lead, you will : · - Regularly tackle the largest and most complex problems on the team, from technical design to launch. · - Determine plans-of-attack on large projects. · - Routinely tackle complex architecture challenges and apply architectural standards and start us ...

  • Squareops

    Technical Lead

    5 days ago

    Squareops gurugram, India permanent

    Job brief : · We are looking for an efficient Technical Lead to be a part of our Product Team. As a good tech lead, will be responsible for smooth functioning of all technical operations. Besides, you will be identifying the project requirements and developing design structure. ...

  • HuntingCube Recruitment Solutions

    Technical Lead

    5 days ago

    HuntingCube Recruitment Solutions Gurgaon, India

    Name of position: Tech Lead/SSE/ Engineering Manager (50% IC/50% Lead) Location: Gurgaon/remote Educational Qualification Required: BE/B.Tech/M.Tech Experience Required: 5.5 Years - 8.5 Years Skills Required: Python/Golang (Prior experience in python or Golang will also work) Con ...

  • Crego

    Technical Lead

    5 days ago

    Crego Gurgaon/Gurugram, India

    Responsibilities : · - Lead the management and delivery of projects, overseeing the entire lifecycle from conception to execution, ensuring adherence to scope and accommodating change requests. · - Engage with clients to grasp their business and functional needs and translate the ...

  • Zenatix Solutions

    Technical Lead

    5 days ago

    Zenatix Solutions gurugram, India

    Role Overview: · We are looking for a dynamic Technical Lead to oversee different aspects of integrations of our cloud stack with third party external systems. The ideal candidate should have a strong background in Python/Django and extensive experience integrating with third pa ...

  • Syntropy Ventures

    Technical Lead

    5 days ago

    Syntropy Ventures Gurgaon/Gurugram, India

    About the Role: · We are seeking a passionate and experienced Technical Lead to spearhead the development of a groundbreaking online platform that will revolutionize CXO & management Lead and guide a team of software developers in the creation of a robust and scalable platform e ...

  • Asahi India Glass Limited (AIS)

    Technical Lead

    5 days ago

    Asahi India Glass Limited (AIS) Uncha Samana, India

    We are hiring for Technical Lead-ERP who can ensure all processes that can be designed & implemented & followed related to ASCP, Oracle mfg, WMS across all AIS Auto Plant. Responsibilities: To implement Oracle mfg at all AIS auto locations.To implement WMS at all AIS locations.To ...

  • Primathon Technologies

    Technical Lead

    5 days ago

    Primathon Technologies gurugram, India

    Job summary : · The Technical Lead role in Primathon is one of the most significant and challenging role in the company. The Ideal candidate for Team Lead role is extremely hands on and technically excellent and exhibits solid engineering principles. · Core responsibilities : · - ...

  • TartanHQ

    Technical Lead

    4 days ago

    TartanHQ Gurugram, India

    Who are we looking for? · We are seeking a talented and experienced Tech Lead to join our dynamic team. The ideal candidate will be a hands-on coding expert with a strong background in Java Spring boot and a proven track record of designing, architecting, and delivering scalable ...