Jobs
>
Bengaluru

    Microwave Transmission Technical Support Engineer - bangalore, India - Ceragon

    Ceragon
    Ceragon bangalore, India

    6 days ago

    Default job background
    Description

    Job Description

    What about us:

    Ceragon Networks () is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.

    By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.

    The Technical Support Engineer will have the following responsibilities:

  • Follow support process/cases through CRM system.
  • Work in a fully equipped lab environment to reproduce field issues and for self-training.
  • Analyze and debug system performance from collected data to identify point of failure.
  • Act proactively to prevent issues from happening by providing suggestions and advice to customer.
  • Support Ceragon engineers in the regions
  • Handle most complex and difficult cases and deliver the solutions to customers.
  • Follow up product development/changes with close cooperation with Tier-3 expert team.
  • Direct interaction with Ceragon Certified customer's resources for higher complexity support requirements
  • Document resolutions for reported issues for further training purposes through creating knowledge items

    • By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals worldwide.

    Job Requirements

    The ideal candidate has the following:

    Must:

    Electronic/Communication/Computer engineer (BA/BSc)

    Proven experience with planning, engineering and advanced troubleshooting of Microwave/transmission networks (Operations experience)

    Strong Ethernet/IP/networking knowledge

    Understanding packet switch network resiliency protocols, xSTP, G.

    Strong SDH/PDH knowledge

    Understanding of synchronization principles and standards

    Multivendor telecom experience, NOC or operations

    Understanding radio link planning principles

    Experience with SNMP based NMS platform

    2-3 years of experience with interfacing customers (support, presales)

    English – Fluent (read + Write + Speak)

    Excellent communication skills

    Advantage:

  • Proven knowledge and experience with:
  • CCNP or equivalent level knowledge, MEF-CECP
  • Willingness to work for flexible time zone coverage (Morning/Afternoon)
  • Open for on-call availability

    • We are looking for real team player with excellent communication skills, who is well organized, systematic and analytical.

    Person should be capable for self-learning and working in a challenging and changing environment as well as be able to make decisions under pressure by analyzing inputs.

  • Telesat Technologies

    Technical Support Engineers It

    3 days ago

    Telesat Technologies Bengaluru, India

    Technical Support Engineers / Technicians (PUC /ITI /Diploma) · Product Knowledge : CCTV System / Networking Passive and Active /EPABX Systems. · ROLES: · 1. Installation of CCTV Systems Various Brand and EPABX System and Providing Technical Support to clients · 2. Documentation ...

  • ANZ Banking Group

    Engineer-l1 Support

    4 days ago

    ANZ Banking Group Bengaluru, Karnataka, India

    **Req ID**: 67508 · **Department**: Tech COO Domains Enterprise Service Management · **Division**: Technology · **Location**: Bengaluru · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financi ...

  • ANZ Banking Group

    Engineer-l1 Support

    1 week ago

    ANZ Banking Group Bengaluru, Karnataka, India

    **Req ID**: 63303 · **Department**: Tech COO Domains Enterprise Service Management · **Division**: Technology · **Location**: Bengaluru · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financi ...

  • Black & White Business Solutions

    Support Engineer-10 +years of

    3 weeks ago

    Black & White Business Solutions Bengaluru, India

    **Job Information**: · Industry · **IT Services** · *** · Province · **Karnataka** · *** · City · **Bangalore North** · *** · Postal Code · **560001** · *** · Country · **India** · Job Title:L3/L4 Support Engineer · Years of EXP:10+Years · Location:Bangalore/Ahmadabad · NP:30Days ...

  • Futuresoft Solutions Pvt Limited

    Desktop Support Engineer-l2

    2 weeks ago

    Futuresoft Solutions Pvt Limited Bengaluru, India

    **Title**: Desktop Support · **Level**: L2 · **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. · **Job tasks & responsibilities**: · Monitoring & assigning calls to L1 engineers. · Installation and configuration of ...

  • Fore Vision Technologies

    Desktop Support Engineer-l1

    1 week ago

    Fore Vision Technologies Seshadripuram, Bengaluru, Karnataka, India

    1. Installation, trouble shooting and configuration of Win 7/8/10 Operating System · 2. Support Outlook, Active Directory, basic networking, Hardware, OS, etc · 3. Will be independently working for trouble shooting issues using latest technologies · 4. Will be learning and follow ...

  • Symphony summit AI

    Application Support Engineer-l2

    2 days ago

    Symphony summit AI Bengaluru, India

    Job description · - Providing technical support for software product to external Customers. · - Handling customer engagement, following up on customer issues and clarifications, carry out first line of troubleshooting steps, collaborating with L3, Cloud, Development/Testing teams ...

  • NTT Data Services

    Itss-product Support Engineer-humjp00021871

    2 weeks ago

    NTT Data Services Bengaluru, India

    : · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Proficient in use of M ...

  • NTT DATA

    Itss-product Support Engineer-humjp00021871

    2 weeks ago

    NTT DATA Bengaluru, India

    **Description**: · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Profici ...

  • Sony India Software Centre

    O9 Implementor and Bau Support Engineer-1

    2 weeks ago

    Sony India Software Centre Bengaluru, India

    JOB DESCRIPTION TEMPLATE SAMPLE [About SISC] SISC is Sony India Software Centre supporting and developing IT solutions for varieties of Sony business across globe e.g. Sony Electronics, Sony Pictures, Sony Entertainment etc. The company located in Bangalore. [Job Title] O9 Functi ...

  • EY

    Det cloud ops azure Support Engineer gdsf02

    1 week ago

    EY Bengaluru, Karnataka, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Alpha Variance Solutions

    Support Engineer

    2 days ago

    Alpha Variance Solutions Bangalore Urban, India

    Job Description: Support Engineer – Managed Services Team Member Dynamics 365 ERP and Azure · Location: Bangalore, India · Position Type: Full-Time · Experience Level: Mid-Level (3-5 years of relevant experience) · Overview · We are seeking a skilled and motivated Support Enginee ...

  • Demyst

    Support Engineer

    6 days ago

    Demyst Bengaluru, India Full time

    Our Solution · Demyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeki ...

  • CyRAACS™

    IT Support Engineer

    3 weeks ago

    CyRAACS™ Bengaluru, India

    Roles and Responsibilities · § Installing and configuring user's computer systems. · § Responding to User's IT support requests. · § Meeting with User's to diagnose software, networking, or hardware issues. · § Providing technical support on-site or via remote-access systems. · ...

  • Allegis Group

    Support Engineer

    1 week ago

    Allegis Group Bangalore, India

    Position Summary : · - Support Engineer is responsible for supporting users of IT applications, responding to their requests and resolving incidents. · - He/she plays a pivotal role between Business and all other IT roles on Run related topics. · - He/she follows Run process st ...

  • Decathlon Sports India

    Support Engineer

    1 week ago

    Decathlon Sports India Bengaluru, India

    About the Job: · As our business expands and our RFID & IoT projects grow in complexity, we are in need of a motivated and skilled individual to join our team. The ideal candidate should have a strong foundation in RFID technology, be proficient in RFID system design and implemen ...

  • Avlino

    Support Engineer

    6 days ago

    Avlino bangalore, India

    About the job · Are you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions? · If so, we are looking for you to join our brilliant team ...

  • VARITE Inc.

    Support Engineer

    6 days ago

    VARITE Inc. Bangalore, India permanent

    Company Name : VARITE INDIA PRIVATE LIMITED · About The Client : A multinational technology and e-commerce company based in the United States is widely recognized as one of the world's largest online retailers. In addition to e-commerce, it is a major player in cloud computing th ...

  • Repletio

    Support Engineer

    6 days ago

    Repletio Bangalore, India permanent

    As a Customer Success Engineer, you will play a critical role in ensuring the success and satisfaction of our customers. You will be the primary technical point of contact for our customers, providing guidance, troubleshooting assistance, and proactive support to help them maximi ...

  • Brandmuscle

    Support Engineer

    6 days ago

    Brandmuscle Bengaluru, India

    Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local m ...