Jobs
>
Hyderabad

    Lead UX Researcher - Hyderabad, India - ADP

    ADP
    Default job background
    Human Resources
    Description

    Unlock Your Career Potential: Global Product and Technology at ADP.

    Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our team is comprised of brilliant UX engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible.

    ADP is a Fortune 500 and named one of Forbes' "Most Innovative Companies" and one of Computerworld's "100 Best Places to Work in IT", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.

    Title: Lead UX Researcher

    Location: Hyderabad

    About the Team

    You will be part of ADP ONEUX team. ONEUX team is responsible for all the digital product experience at ADP. The team influences design thinking, strategy, and execution throughout the customer journey of numerous products, and contributes design leadership and oversight to ADP's product teams' understanding of the factors that influence behaviours, drive engagement and delight.

    Bringing passion, empathy and expertise to every engagement, UX drives innovation through discovery, design and optimization of factors that positively influence decision making, bring our clients' brands to life and ADP's efficiency and satisfaction.

    About the Role

    ADP's UX Researchers partner with stakeholders in the TRIAD (consisting of UX Designers, Product Owners and Development) throughout the software development lifecycle – from the early planning stages, through product development, and following launch – to ensure that customer considerations influence UX/UI designs intended for current and future product releases.

    UX Researchers facilitate design thinking sessions and discovery workshops, design and execute ethnographic fieldwork, create and maintain personas and customer journey maps, test proof of concept prototypes and product releases, and deliver research insights and design recommendations as part of Agile teams.

    The Lead UX Researcher is responsible for:

    • Helping corporate partners and product owners define a user-centered product vision based on data collected via discovery research, customer interviews, user surveys, etc.
    • Collaborating with product development teams and UX designers to develop methodologies that test competing design options, validate and refine those options through iterative usability feedback, and ensure high levels of user satisfaction and acceptance through customer validation and benchmarking efforts.
    • Identifying key user research questions and objectives in partnership with product, design, and engineering triads, and working collaboratively to influence the timing for collecting, delivering and refining user-driven insights and improvements.
    • Leading research-oriented and usability-driven peer reviews for other UX team members and refine enterprise research guidelines and best practices.
    • Collaborating on the growth and maintenance of our proprietary customer research panel and engagement with non-proprietary user research and testing communities.

    Requirements:

    • 7+ years of UX Research and Testing experience in the application of empirically based insights to design recommendations in client-side or agency-side settings.
    • Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
    • Portfolio containing work samples representing complex system research and user testing outcomes for desktop and mobile experiences.
    • M.S./ B.Des / M.Des degree in HCI, Human Factors, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.

    Qualifications:

    The ideal candidate will possess the following:

    • Passion for research and testing, along with eagerness to collaborate with other creative contributors in Agile project teams.
    • Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
    • Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast paced settings.
    • Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize tangible value and productively execute on research/testing findings.
    • Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into straightforward recommendations.
    • Ability to carry multiple projects simultaneously, either by leading or supporting.
    • Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

    The candidate will be able to demonstrate the following skills and capabilities:

    • User research and usability testing fundamentals across a wide range of digital products and applications for enterprise platforms.
    • Web Accessibility principles and familiarity with WCAG 2.0 is a plus.
    • Familiarity or proficiency with remote usability testing tools, such as User Zoom or , surveying tools such as Qualtrics, and analysis tools.
    • Represent customer needs through discovery, business process flows, customer journey mapping, persona development, requirements gathering, etc.
    • Ability to design usability tests, facilitate test sessions and analyze usability data.
    • Ability to comfortably lead fieldwork and conduct interviews with end users


  • Dell HYDERABAD, India

    Secureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, ...

  • Dell

    Sr. Manager UI

    17 hours ago


    Dell Hyderabad, India

    UI Team Lead (Senior Manager Engineering)About us · Secureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their busine ...


  • Dell Hyderabad, India

    Software Engineering Manager, Platform Location: Hyderabad · Secureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet the ...


  • Brillio Hyderabad, India

    Key Responsibilities - · Lead end-to-end UX research initiatives, from defining research objectives and methodologies to synthesizing insights and presenting findings to stakeholders. · Conduct qualitative and quantitative research methods, including user interviews, usability t ...


  • Ebaco Sports Hyderabad, India

    Cold Calling · About the job · The ideal candidate will be responsible for cold calling to find leads, as well as following up with warm leads from marketing to set appointments and existing clients in our target market. In order to succeed in this position, the candidate must be ...


  • Randstad India Hyderabad, India

    An exciting and challenging opportunity with 1 of the leading Multinational investment bank. In this role you will be required to · Lead or participate in moderate to high risk or complex review activities in a matrixed environment and communicate emerging risks to management wit ...


  • Eternal Robotics Hyderabad, India

    Key Responsibilities · Strategic Thinking: Lead and manage strategic projects spanning sales, marketing, branding, operational efficiency, and human capital management. Act as a key representative of the Founder's office, driving initiatives that align with ER's vision and goals. ...


  • Talent Corner HR Services Pvt Ltd Hyderabad, India

    Job Title: Business Development Executive · We are seeking a highly motivated and results-driven Junior Business Development Executive to join our team. The successful candidate will play a key role in identifying new business opportunities, building relationships with potential ...


  • Novartis Hyderabad, India

    Manage activities associated with the preparation of non-oncology Investigator Brochure (IB) annual updates within Biomedical Research (BR) in compliance with internal SOP and health authority requirements. · Organizing and chairing the kick-off meeting to establish the level of ...

  • HighRadius

    Content Specialist

    6 days ago


    HighRadius Hyderabad, India

    About Us · HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Ke ...


  • Response Informatics Hyderabad, India

    Duties/ Responsibilities: · ● Own the entire lifecycle, from conception to launch of products that are of global · standards. · ● Lead the long-term Product vision, roadmap, metrics, and strategy for the product team. · ● Make product recommendations based on market research, stu ...


  • Aragen Life Sciences Hyderabad, India

    As the first line of communication with a prospect, the ideal Inside Sales Executive has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The incumbent should be a quick learner who ...


  • Career Guideline Hyderabad, India

    Hiring for - Biostatistician DA TL & TM , SDM · Location - Pan India · Hybrid Mode · US Night shifts · Data Analyst : 3+yrs of exp in Biostatistician , ctc upto 16lpa · Team lead : Minimum 5+yrs of exp in Biostatistician , ctc upto 22lpa · Team Manager : 6+yrs of exp in Biostatis ...

  • Sales & Profit

    Lead Generator

    2 hours ago


    Sales & Profit Hyderabad, India

    About our client: They are a Unique Digital Transformation & Enterprise Solutions company, offering future - ready solutions and superior customer experiences Their business operations across geographies are ably supported by our 6 development centers in India, USA, Canada, Austr ...

  • Thryve Digital Health LLP

    Product Owner

    6 days ago


    Thryve Digital Health LLP Hyderabad, India

    Greetings from Thryve · We are looking for a Product Owner with US Healthcare background based in Chennai / Hyderabad. · Role Summary: · Leads product strategy and ensure the product activities are in alignment with product vision and Organization strategy. · Provide contributio ...


  • Pronix Inc Hyderabad, India

    Position: AI Solutions Sales Specialist(Inside Sales Executive) · WE'RE SEEKING A CANDIDATE WHO POSSESSES EXPERIENCE IN DIRECT SALES OF IT SOLUTIONS AND SERVICES, SPECIFICALLY WITHIN A HUNTING ROLE, IN THE U.S. MARKET. · Qualifications: · Minimum of 2-3 years' experience in lead ...


  • Autocracy Machinery Pvt Ltd Hyderabad, India

    Company Description · Autocracy Machinery Pvt Ltd is India's leading manufacturer of specialty construction, agricultural, and infrastructure machinery and attachments. With a focus on customization, our machines are designed to deliver optimal performance for various job require ...


  • Indian Institute of Technology Hyderabad Hyderabad, India

    "Postdoctoral Position" on "Stem Cell Engineering and Regenerative Medicine" · Stem Cell Engineering and Regenerative Medicine is an emerging and highly interdisciplinary field of research that requires a multidisciplinary skill set. Regenerative or Tissue Engineering evolved fro ...


  • Cognico Hyderabad, India

    Are you ready to dive into an exhilarating and rewarding role within the exciting world of ed-tech? · Become a part of our vibrant team of ed-tech professionals by applying for the Cognico opportunity today · This role promises an exhilarating journey where you, as an individual ...


  • ClearTrail Technologies Hyderabad, India

    Role Overview: · As the Principal Product Designer at ClearTrail Technologies, you will play a critical role in shaping and defining the user experience of our innovative data intensive products with large scale data processing products. You will collaborate closely with product ...