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    Group Key Account Manager - Mumbai, India - Schbang

    Schbang
    Schbang Mumbai, India

    6 hours ago

    Default job background
    Description

    Responsibilities:
    Build and maintain strong, long-lasting client relationships.
    Own your portfolio of brands/clients and drive customer success
    Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client
    Time to time recommend, design and implement new projects to improve clients digital footprint
    Solid knowledge of new industry as well as digital technology trends
    Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working
    Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship
    Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to time
    Passion for technology as an enabler for customer and company growth
    Effectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang
    Strong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilment


    Skills required:
    Excellent written and verbal communication skills
    Talented in storytelling and delivering engaging presentations
    Excellent interpersonal and relationship-building skills
    Analytical mind and problem-solving attitude.
    Polished business communication with effective time management skills
    Proficiency in fundamental MS Office software
    At least 2 years of experience using any 2 CMSes and at least 1 ecommerce platform (eg: Shopify, Magento)
    Great team skills with the ability to collaborate with senior leadership
    Ability to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams.
    Knowledge and understanding about the technical implementations and API documentations
    Google Analytics Power User
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