Associate Director - Gurugram, India - Talent et au-dela

Description

Associate Director Faculty (India & South Asia)

Our client has pioneered the field of Leadership Development over the past 50 years. Over two-thirds of Fortune 1000, companies have worked with our clients, and we have conducted programs in over 160 countries. Developed more than 80k+ leaders each year.

The driver behind our client's success is people. As our clients grow in the India and South Asia region, and are opening opportunities for capable, dynamic, experienced leadership development practitioner members to join the team.

Role Summary:

• Is an expert Leadership Development practitioner, solutions designer, and facilitator who designs and delivers a variety of our client's custom engagements across multiple leader levels.
• Partners with BD and the Sales team to build client confidence in our client capabilities, win business, and achieve revenue and margin targets.

Roles and Responsibilities:

• Facilitates programs for clients in all modalities (including face-to-face, live online and blended journeys).
• Participates on client account teams as subject matter expert in discovery, design, and client relationship management in partnership with sales, project management, and other account team members.
• While working on client engagements, identifies and pursues emergent sales possibilities in partnership with the sales team. Is actively involved in BD and Sales efforts in the region by leveraging past relationships and introduction to new clients.
• Using sound adult learning principles and the breadth of our client's capabilities, designs and develops quality leadership development solutions with both individual and organizational impact. This includes face-to-face, live online, and blended journeys incorporating digital or curated assets. Ensures solutions are financially viable and contribute positively to our client's margins.
• With the client team, develops and implements client acquisition and retention strategies. Supports CRM for a key set of major clients. Quickly builds credibility with the client through understanding the client's organization and by designing solutions that work within the client's organization context.
• Collaborates with other our client's individuals and teams in developing content, materials, use of assessments, etc. for new and/or revised portfolio content or for custom solutions.
• Collaborates with our client's staff on the development of new program designs including the development of content, exercises, cases, and simulations.
• Manages to select key accounts, and keeps these clients engaged and informed. Identifies opportunities to penetrate deeper and build business for our clients from these key accounts. Supports revenue generation from key accounts.
• Keeps oneself updated on our client's solutions, new products, methodologies/ concepts, etc. Invests in personal development and builds capability of the internal team, external facilitators, and coaches.
• Participates in events, forums, seminars, conferences, client meetings as our client's ambassador. Builds visibility, awareness and credibility for our client.

Selection Criteria include:

• Best-in-class delivery experience, skill, and presence.
• Expert facilitation and content delivery skills. Dynamism, connection, and warmth. Expert facilitation of group process; reads and responds appropriately to participant energy; can utilize a variety of facilitation techniques to significantly deepen program impact. Able to navigate the balance between expertise and relatability, inquiry and advocacy.
• Passion for human-centered development; an interest in people, fulfilling potential, and adult learning and development.
• Knowledge and experience of content areas relevant to our client's footprint in the market, including leadership, organizational development, talent management, design thinking, and human resource development.
• Exemplary interpersonal skills (for interaction with clients, participants, and staff).
• Versatility: Ability to perform successfully as a solo, team, or lead facilitator across a range of content, with different audiences and levels.
• Flexible and adaptable with clients, colleagues, and participants. Self-sufficient and agile; can think on your feet, intuitively fill in gaps, don't get thrown off balance by behavior or questions you don't expect.
• Instructional Design Competence: a deep knowledge and skill of applying instructional design for creating learning solutions. Knowledge of associated frameworks and models that enable crafting of powerful program, module and session designs.
• Analytical ability: to understand underlying themes and patterns in leader behaviours that inform the unique challenges specific to each customer's context.
• Assessment certifications will be a plus (although not required). Some of our frequently-used assessments and exercises are WorkPlace Big 5, FIRO-B, MBTI, Influence Style Indicator, Change Style Indicator, Oshry's Organizational Workshop, 360 by Design.

Experience/Background

• Minimum 12+ years' strong experience working in corporate business and/or OD fields.
• International work experience and language skills are a plus.
• Expertise in the development of complex customized leadership development solutions for individual leaders as well as system-level change initiatives
• Deep knowledge of relevant content areas, including the fields of management/leadership, organizational development, talent development, adult learning theory, and human resource development required.
• Demonstrated business acumen in a corporate setting and ability to apply it in solution design and facilitation required.
• Able to recognize, cultivate, and build new client/revenue opportunities as they emerge during programmatic work.
• Demonstrated relationship and influence skills needed to attract, retain, and grow client relationships.
• Strong facilitation and program delivery skills.
• Demonstrated ability to work with and influence upper middle management to senior executives displaying executive presence in the classroom.
• Effective interpersonal skills for interaction with clients, participants, and staff.
• Ability to perform successfully as a solo, team, or lead facilitator across a wide range of programs and delivery modalities.
• Demonstrated understanding of organizational business models and financial goals. Able to incorporate understanding of the economic, financial and organizational drivers of a particular client or industry to design solutions and demonstrate organizational impact of the solution.
• Significant experience using technology options for designing and facilitating learning – i.e. webinars, podcasts, online simulations etc.
• Demonstrated knowledge and subject matter expertise across content areas and current research for more than one practice area.
• Knowledge on Equity, Diversity, and Inclusion, Women's Leadership and Other SME (Subject Matter Expertise)
• Flexibility to travel.

Education Required:

• Master's degree in Business, Organizational Development, Human Resources/Training, Industrial/ Organizational Psychology, or other related field is required.
• PhD or other doctoral degree is a plus.