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    General manager - Chennai, India - Accor

    Accor
    Accor Chennai, India

    6 days ago

    Accor background
    Full time
    Description

    Company Description

    Job Description

    WHAT YOU WILL BE DOING:

  • Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals..
  • Personally drive and support the sales, Marketing and Distribution.
  • Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
  • Act as an Accor Ambassador aiming to enhance the company image and market reputation.
  • Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
    • Qualifications

    YOUR EXPERIENCE AND SKILLS INCLUDE:

  • Strong process orientation;
  • Strong Leadership abilities and organizational skills;
  • Entrepreneurial, thinks out of the box;
  • Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
  • Outstanding PR and social integration skills to develop strong customer relations
  • Able to drive change and look for operational efficiencies/synergies across the network
  • Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
  • 12 + years' industry experience in international brands with minimum 2 years of experience in similar role.
  • Strong Sales and Operational background will be an added advantage
  • Proven track record in making the hotel operation profitable
  • Local Indian National
    • Additional Information

    WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities
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