- Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
- Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food and beverage staff.
- Schedule staff shifts and manage labour costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment and encourage staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Assist in developing and updating menus in collaboration with the culinary team.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Ensure timely communication and coordination with all departments involved in event planning. Qualifications
- Service oriented with 3-4 years experience minimum
- Creative in their approach and understands how to deliver unique and memorable experiences, building loyalty and return custom.
- Calm and able to work well in a fast-paced team environment.
- Strong communicator with proven problem-solving abilities and exceptional attention-to-detail.
- Flexible to work a rotating roster including some early mornings, evenings, weekends and public holidays as required.
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assistant manager - Hyderabad, India - Accor
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