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    Manager - Procurement - gurugram, India - Max Life Insurance

    Max Life Insurance
    Max Life Insurance gurugram, India

    1 week ago

    Default job background
    Description

    Key Responsibilities

    :
  • Procurement of common services / goods Pan India for Line of Business (Medical TPA, Claim Investigation, Customer Personal Verification, Fraud Investigation, Transaction Processing, Tele MER, Video Verification, Employee Background Verification,

    • Record Retention and other related commodities).

  • Handle around 6-7 categories, 15-20 sub categories with total spend of approx Cr for year.
  • Consolidate volume/ vendors for category / Sub category under role, Develop new vendors to release savings.
  • Manage multiple mix of tactical and strategic, in various categories and ensure timely closure of contract and release of Purchase Order as per agreed SOP.
  • Experience of managing cross functional and large projects.
  • Benchmark spend categories from industry and implement market best practices on assigned categories in process for improvement.
  • Lead key initiatives, take responsibility of the projects handled and keep users posted on the developments.
  • Draft RFP, RFQ, RFI on Ariba for handled project and conduct e-Auction and related sourcing event.
  • Prepare selection criteria for suppliers who can provide goods/services in accordance with the needs of the internal customers, negotiate rates, set up contracts and manage supplier relationships.
  • Achieve given business targets on SLAs, Cost reduction and key control indicators .
  • Manage and maintain internal customer, supplier relationships and customers.
  • High level of internal customer orientation, proactive approach and focus on meeting agreed SLAs.
  • Perform ongoing relationship management with Internal and External customer in order to increase satisfaction and improve interaction. Conducting regular monthly meeting with critical business / suppliers.
  • Meet all statutory and legal compliance requirements as per policy.

    • Primary Interactions:-

  • External - Vendors.
  • Nature of interaction includes- Supplier selection, negotiations, evaluation and management, spend analysis, vendor management.
  • Internal - Internal customers/business groups.

    • Measure of Success :-

  • Deliver SLA compliance
  • Process Compliance
  • Legal/Audit Compliance
  • Cost Reduction Initiatives
  • Vendor Satisfaction index
  • System Knowledge
  • Customer Satisfaction

    • Essential qualifications and experience:

    Qualification – Must have

  • Graduate

    • Experience

  • 10 to 12 years in services procurement and similar domain
  • Mandatory experience of driving supplier selection, negotiations, purchase order management, contracts negotiation, supplier management
  • Experience in similar commodity will be preferred
  • Working on Ariba (Mainly on RFP, RFQ, RFI etc), Oracle

    • Knowledge and skills required :

  • Strong negotiation skills and analysis of cost
  • Analytical and commercial acumen
  • Strong interpersonal and communication skills (Verbal & Written)
  • Good presentation skills, excel, and system knowledge
  • Strong process understanding and adherence to processes
  • Team Player
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