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    Receptionist cum Front Office Executive - Bengaluru, India - Rise HRS

    Rise HRS
    Rise HRS Bengaluru, India

    3 days ago

    Default job background
    Full time
    Description

    Responsibilities:

    • Greet clients as soon as they arrive and connect them with the appropriate party
    • Answer the phone in a timely manner and direct calls to the correct offices
    • Create and manage both digital and hardcopy filing systems for all partners
    • Make travel arrangements and schedule meetings based on all partners' itineraries
    • Deal with bookings by phone, e-mail, letter, fax or face-to-face
    • Complete procedures when Guests arrive and leave
    • Prepare bills and take payments
    • Take and pass on messages to Guests
    • Deal with special requests from Guests
    • Answer questions about what the hotel offers and the surrounding area
    • Deal with complaints or problems
    • Answer telephone calls and take messages or forward calls
    • Schedule and confirm appointments and maintain event calendars
    • Check visitors in and direct or escort them to specific destinations
    • Inform other employees of visitors' arrivals or cancellations
    • Enter customer data and send correspondence
    • Copy, file and maintain paper or electronic documents and records
    • Handle incoming and outgoing mail

    Receptionist top skills & proficiencies:

    • Customer Service
    • Overachieving Attitude
    • Work Ethic
    • Verbal and Written Communication
    • Friendly
    • Professional
    • Adaptable
    • Patience
    • Problem Solving Skills
    • Accuracy and Attention to Detail
    • Integrity
    • Interpersonal Skills
    • Telephone Skills
    • Microsoft Office Skills
    • Listening
    • Professionalism
    • Customer Focus

    Qualification: Graduate from any stream

    Experience: 2-3 years with relevant experience

    Only Female Candidates

    Location: Bangalore

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