Jobs
>
Delhi

    Customer Support Specialist - Any Location, India - AppYogi Software

    AppYogi Software
    AppYogi Software Any Location, India

    Found in: Talent IN 2A C2 - 3 days ago

    Default job background
    permanent Customer Service / Support
    Description

    Job Description and Responsibilities :


    • Responding to customer queries in a timely and accurate way via email.
    • Recommending solutions and guiding product users through features and functionalities.
    • Replying to Appstore & Playstore reviews.
    • Writing FAQ's for apps.
    • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
    • Update our internal databases with information about technical issues and useful discussions with customers
    • Monitor customer complaints on social media and reach out to provide assistance
    • Share feature requests and effective workarounds with team members
    • Inform customers about new features and functionalities
    • Follow up with customers to ensure their technical issues are resolved
    • Gather customer feedback and share with our Product, Sales and Marketing teams.
    Requirements :


    • Experience as a Customer Support Specialist or similar CS role
    • Familiarity with our industry is a plus
    • Experience using help desk software.
    • Understanding of how CRM systems work
    • Excellent communication and problemsolving skills
    • Multitasking abilities
    • Patience when handling tough cases
    • BSc in Information Technology or relevant diploma is a plus. )
  • Swift Strategic Staff Solutions INC

    IT Support Specialist

    Found in: Talent IN 2A C2 - 3 days ago

    Swift Strategic Staff Solutions INC Any Location/Bangalore, India permanent

    We are seeking a highly motivated and technical GIS IT Support Specialist to join our team. · You will play a critical role in supporting our staff with their Geographic Information System (GIS) software and hardware needs. You will provide technical assistance, troubleshoot issu ...

  • Cortex Consulting Pvt. Ltd.

    Technical Support Specialist

    Found in: Talent IN 2A C2 - 2 days ago

    Cortex Consulting Pvt. Ltd. Delhi, India

    Technical Support Specialist (DICOM/PACS) · Experience : 5 to 10 years · Job Description : · Position Overview : · We are seeking an experienced Technical Support Specialist with expertise in troubleshooting DICOM and PACS systems. · The ideal candidate will have 5 to 10 years of ...

  • Leuwint Technologies

    Contact Centre Support Specialist

    Found in: Talent IN 2A C2 - 4 days ago

    Leuwint Technologies Malaysia/Overseas/International, India permanent

    Job Description : · We are seeking a Contact Centre Support Specialist with extensive experience in IT, particularly focusing on Contact Centre applications within the banking/financial services sector. The ideal candidate will have a strong background in Avaya Contact Centre sol ...

  • TC Global

    Analyst / Relationship Developer - Student Services (Customer Support Specialist)

    Found in: Talent IN 2A C2 - 3 days ago

    TC Global New Delhi, India

    Analyst/Relationship Developer Student Services · Be the first point of contact for clients (inbound or outbound) leveraging different platforms · Understand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and ...

  • Ericsson

    Domain Support Specialist

    Found in: Whatjobs IN C2 - 6 days ago

    Ericsson Noida, India

    Description · Join our Team · About this opportunity: · We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing E ...

  • Ericsson

    Domain Support Specialist

    Found in: Whatjobs IN C2 - 3 days ago

    Ericsson Noida, India

    Description · Join our Team · About this opportunity: · We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing E ...

  • Ericsson

    Domain Support Specialist

    Found in: Talent IN C2 - 2 days ago

    Ericsson Noida, India

    Description · Join our Team · About this opportunity: · We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing E ...

  • Ericsson

    Domain Support Specialist

    Found in: Talent IN C2 - 4 days ago

    Ericsson Noida, India

    Description · Join our Team · About this opportunity: · We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing E ...

  • Ericsson

    Domain Support Specialist

    Found in: Talent IN C2 - 5 days ago

    Ericsson Noida, India

    Description · Join our Team · About this opportunity: · We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing E ...

  • Innovation Technology By Design

    Customer Support Specialist

    Found in: Talent IN 2A C2 - 3 days ago

    Innovation Technology By Design Noida, India

    Education and Qualifications · • Bachelor's degree. · • Minimum one year of experience in dealing with international clients. · • Experience of working with teams of English-speaking countries · Responsibilities · • Troubleshooting on Desktops. · • Troubleshooting on Microsoft of ...

  • Albireo Recruiters

    Technical Support Specialist

    Found in: Talent IN C2 - 4 days ago

    Albireo Recruiters Noida, India Full time

    We are Hiring for TECHNICAL SUPPORT · WORK FROM OFFICE · GRADUATION Mandatory · Minimum 1 years of International Technical Support Experience · Should have working experience in Desktop support(Laptop/desktop troubleshooting) · Excellent communication is required · Salary up to 5 ...

  • WSP in India

    Lead Specialist ERP Support

    Found in: Talent IN 2A C2 - 3 days ago

    WSP in India Noida, India

    Role Overview: · As part of the Operational Support Team, you would provide expert guidance in resolving system issues for users while delivering modifications and enhancements to the Oracle PPM functionality. Your role would involve close collaboration with the Regional Business ...

  • ABB

    Technical Support Specialist

    Found in: beBee S2 IN - 3 days ago

    ABB Faridabad, India OTHER

    Technical Support Specialist · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimen ...

  • Concentrix

    Sales Support Specialist

    Found in: Talent IN 2A C2 - 3 days ago

    Concentrix Gurugram, India

    Verify customer entitlements vs contract: review customer set-up in systems, validate users, updates systems, and input customer information · • Dispatch Deliveries and Schedule Support Program Deliveries: Validate contract credits, create dispatch in systems, communicate dates, ...

  • WeddingWire India

    Customer Support Specialist

    Found in: Talent IN 2A C2 - 4 days ago

    WeddingWire India Gurugram, India

    Who are we: · Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities a ...

  • Teleperformance

    Desktop Support Specialist

    Found in: Talent IN 2A C2 - 1 day ago

    Teleperformance Gurugram, India

    *Job Title:** Technical Support Advisor · **Job Description:** · As a Technical Support Agent for our Adobe client, you will be responsible for providing exceptional customer service and technical assistance to users of Adobe software products. You will serve as the frontline sup ...

  • Marriott International

    Site Support Specialist

    Found in: beBee S2 IN - 3 days ago

    Marriott International Gurugram, India Full time

    Job Number · Job Category Administrative · Location CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · The Project Specialist is responsible fo ...

  • Bootes Impex Tech Ltd.

    Information Technology Support Specialist

    Found in: Appcast Linkedin IN C2 - 3 days ago

    Bootes Impex Tech Ltd. Gurugram, India

    Company Description · Bootes Impex Tech Ltd. is a leading construction company in Gurugram. As India's 1st NET-ZERO company, Bootes is dedicated to accelerating India's transition towards a sustainable and self-sufficient future. We specialize in turn-key projects, from design an ...

  • Sureminds Solutions Pvt. Ltd.

    Oracle Data Integrator Developer/Support Specialist

    Found in: Talent IN 2A C2 - 4 days ago

    Sureminds Solutions Pvt. Ltd. Gurgaon/Gurugram, India permanent

    Job Description : · Essential Functions On Below Odi Tasks : · - 5 to 8 years of proven experience in design and development of Data Warehouse solutions, ETL, Software Development and system Integration projects. · - Mandatory : 2 years of experience in BIAPPS Financial Analytics ...

  • Bentley Systems

    Business Development Executive

    Found in: Lensa US 4 C2 - 3 days ago

    Bentley Systems New Delhi, India

    Overview – The Big Picture · The Company · Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. · We are constantly evolving at the forefront of technology to transform how geo-professionals work ...