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    Customer Support Email - Noida, India - OS Mgmt Consulting Services

    OS Mgmt Consulting Services
    OS Mgmt Consulting Services Noida, India

    3 days ago

    Default job background
    Full time
    Description

    Job Description:-

    -Solving customer queries through Email / Chat.

    -Adhere to company policies & Procedures

    -Should be good at English Communication

    -Should be good at typing skills

    -Candidate should have their personal laptop

    -Understand the exact needs of the high end customers and help them understand the various online solutions and offerings.

    -Engage clients with immediate query resolution, regular follow ups via calls & mails.

    -Working 24*7 including rotational shifts and 6 days working.

    -Note- Add advantages for those who have academic knowledge.

    Qualifications for Customer Service Associate

    • 0 - 2 years of previous customer service experience a plus
    • Friendly and welcoming manner with clients and other members of the customer service team
    • Extensive knowledge of the company's policies, procedures, goods and services
    • Familiarity with customer-relationship management (CRM) software programs
    • Ability to explain complex concepts in a clear, simple manner to customers
    • Strong command of written and verbal English
    • Excellent organizational and multitasking skills
    • Ability to maintain a calm and polite manner in stressful situations
    • Willingness to cooperate with customers and management to resolve any issues that may arise.

    Kindly share the resume ASAP.

    Thanks & Regards

    Reenu Tiwari

    E-mail :

    Contact /22

    Landline

    Visit our Facebook Page :- @osmgmtservices

    Web Sites-

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