Customer Service/Customer Support Internship - Bangalore, India - React Labs Private Limited

React Labs Private Limited Bangalore, India

1 week ago

Internship, Full time

Description

About the internship:

Selected intern's day-to-day responsibilities include:

1. Stay in constant touch with consumers and potential consumers

2. Make outbound calls to existing customers to qualify leads and upsell products or services & handle inbound enquiries

3. Respond to service calls and ensure a smooth experience for customer who raise service requests

4. Respond to queries on multiple community channels & ensure prompt responses are made

5. Follow up with customers to ensure satisfaction

6. Maintain customer records and databases

7. Assist with other sales-related tasks as needed

Requirements:

1. Strong communication and interpersonal skills

2. Excellent phone and presentation skills

3. Ability to work independently and as part of a team

4. Willingness to learn and adapt to new challenges

>

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Apr'24 and 27th May'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Freshers looking for jobs may also apply

Stipend:

INR ₹ 16,000-18,000 /month

Deadline:

:59:59

Other perks:

Certificate, Flexible work hours, Free snacks & beverages, Job offer

Skills required:

MS-Excel, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken)

About Company:

We are a consumer tech startup founded by ex-Ather and ex-Chaayos folks that are focused on building an experience-first digital home appliances brand in India.

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