- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- A bachelors degree in administration or a related field.
- A minimum of 0-1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
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Customer Care Executive
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subhadrajobsconsultancy Bengaluru, Karnataka, India1) Hi, · We Have The opening for the customer care executive · Qualification : Any Graduates · 6 Days working · 9 hours of rotational work 8am to 8pm (female) 8am to 12am (male) · 1 Rotational Off · Work from Office · CTC : Upto 22,000/- per month* · Quarterly Bonus : 3,894/ · No ...
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Customer Care Executive
1 day ago
e Satisfy Solutions Bengaluru, IndiaWe are Hiring For Customer Care Executive · Designation : Customer Care Executive · Process : E-Commerce · Qualification: Graduate can apply · Shifts : Rotational, 6 days working · Job Location : Sivanchetti Gardens, Shivaji Nagar, Bangalore · Work Mode : Work From Office · Skill ...
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Customer Care Executive
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Customer Care Executive
3 days ago
Digital Marketing Academy Bengaluru, Karnataka, India**Job Description of Customer Care Executive** · - Processing of enquiries received · - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. · - Sending mails, SMS and WhatsApp to interested students. · - Call cold/warm leads (as provi ...
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Customer Care Executive
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Boston Business Solutions Private Limited Bengaluru, IndiaA customer care executive is **a professional responsible for communicating the how's and why's regarding service expectations within a company.** These **professionals perform a number** of **duties, including answering phones, responding to customer questions**, and **assisting ...
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Customer Care Executive
2 days ago
Mindclick technologies Bengaluru, India**Retail/banking processes International voice Processes**: · **Role**: Customer care Executive both voice and non-voice process · **Eligibility**: Graduate and undergraduate · **Age Criteria**: 35 · **Fresher**:CTC Might Go Up To 3.12LPA And Apart from that 4000 per month as Nig ...
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Customer Care Executive
2 days ago
Jobsin360 Bengaluru, IndiaJob title - customer care executive · process - inbound and semi voice · location - Bangalore( gb palya,hsr layout) · languages - any language · salary -15k - 25k · Pay: ₹15, ₹25,000.00 per month · **Benefits**: · - Health insurance · - Paid sick time · - Provident Fund · Schedul ...
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Customer Care Executive
4 days ago
Sourcetal Hiretech Bengaluru, IndiaCustomer Care Executive · Location - BTM Layout, Bangalore · Experience - 1 + yrs · Salary - 13K - 15K · English, Kannada, Hindi languages mandatory · **Salary**: ₹13, ₹15,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Bengaluru, Karnataka: Reliably ...
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Customer Care Executive
2 days ago
impetusON Bengaluru, Karnataka, IndiaWe are in need of Customer Care Executives for a very prominent client in bangalore. · The Specs are: · - Graduates /Post Graduates · - 1-3 yrs of experince in CC voice process · - **Excellent English and Hindi**: · - Day Rotational Shift for female · - 24*7 shift for male(one wa ...
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Customer Care Executive
4 days ago
recruitwire service Bengaluru, Karnataka, IndiaHiring for **Customer Care Executive(Voice Process) **for our esteemed client. · Any Graduate/Under Graduate with excellent communication skills in **English with Hindi, Kannada, Tamil, Telugu and Malayalam can apply.** · **Interview: Walk-in drive** · **Freshers and 6months/1 ye ...
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Customer Care Executive
2 days ago
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Customer Care Executive
1 day ago
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Customer Care Executive
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Customer Care Executive
3 days ago
Jobdunia services privat lmt. Bengaluru, IndiaWe are hiring for customer care executive both voice and non voice · Ready to work in rotational shift · Work from office · **Job Types**: Full-time, Regular / Permanent, Fresher · **Salary**: From ₹18,000.00 per month · Schedule: · - Day shift · - Flexible shift · - Rotational s ...
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Customer Care Executive
2 days ago
Global Work Studio Bengaluru, IndiaLooking to hire Customer Care Executives for Bangalore with a well-established company. · This role is WFO based in Bangalore with 6 days working. · Job Role will include · - The primary job of a CCE will be to address customer issues and resolve them in a timely and efficient ma ...
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Customer Care Executive
2 days ago
|IBF Solutions Bengaluru, IndiaLooking for Customer Care Executive · Education: PUC or Degree · Location: Shanti Nagar, Bangalore · Experience: 0 to 1Years · **Salary**: 14500 to 17000 · **Full Job Description** · - Managing a team of representatives offering customer support. · - Overseeing the customer servi ...
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Customer Care Executive
3 days ago
Amnish HR Services Bengaluru, India**A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with custome ...
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Customer Care Executive
2 days ago
Glitz Info Solutions Bengaluru, IndiaCustomer Care Executive · Voice process (Banking) · Salary grid: 16,906CTC /PM · take home:14,451/PM · Attractive incentives based on performance · Qualification: 12thCompletion mandatory · Languages: English + (Kannada/Telugu/Tamil/malayalam) · 6 days working /training with 1 ro ...
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Customer Care Executive
5 hours ago
One clickk solution Bengaluru, IndiaWe are hiring for customer care executive role for Bangalore location of 5 process. · Roles and Responsibilities: · - Building and maintaining profitable relationships with key customers. · Overseeing the relationship with customers handled by your team. · Resolving customer quer ...
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Customer Care Executive
2 days ago
Right Track Bengaluru, India#Hi · We are hiring for one of the leading BPO · Completely WFO · POSITION: Customer care executive. · *QUALIFICATION:*PUC/ Graduates. · EXP: Fresher. · AGE LIMIT: less than 28 years. · PREFERRED LANGUAGE: Fluency in ENGLISH+KANNADA. · SHIFT: 9:30am to 6:30pm.(Sunday holiday). · ...
Customer Care Executive - Bengaluru, India - G7 Teleservices Pvt Ltd
Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.