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    Customer Success Specialist - Coimbatore, India - Kovai

    Kovai
    Kovai Coimbatore, India

    3 days ago

    Default job background
    Full time
    Description
    About is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.At , we're rewriting the B2B landscape by empowering over 2, businesses worldwide with our award-winning SaaS solutions.Our Products:BiztalkTurboDocumentChurn "UK headquarters. Indian innovation. Global impact."Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.We are on track towards $30 million in annual revenue – and we're just getting started. is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys. Redefining tech is our game. Are you in? Join – where passion meets purpose. What's the job? Customer Success Specialist What you'll do on the job:Manage Client PortfoliosAnalyse Customer Data and improve customer experienceSustain business growth and profitability by maximising valueMinimise customer churnHandle and resolve customer requestsHighly organised and able to multi-taskSelf-driven and proactive in natureknowledge of customer success processWho'll be a good fit:Experience working with a CRMAbility to deliver engaging presentationsAttention to details and good problem-solving skillsExcellent Interpersonal skillsExcellent written and verbal communication Perks: Collaborative and fun team.Flat organizational structure.Rewards and recognition.Health care benefits.Upskill allowance.Located at the heart of the city with world class infrastructureEqual is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career. If this excites you, apply for this opportunity, and the team would love to get on a call with you to discuss further. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web LinksProvide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) + Employer + Add Employer Education + Add Education { "@context" : " "@type" : "JobPosting", "url" : " "title" : "Customer Success Specialist", "description" : "

    About

    is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.


    At , we're rewriting the B2B landscape by empowering over 2, businesses worldwide with our award-winning SaaS solutions.

    Our Products:

    • Biztalk
    • Turbo
    • Document
    • Churn

    "UK headquarters. Indian innovation. Global impact."

    Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.

    We are on track towards $30 million in annual revenue – and we're just getting started.

    is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

    Redefining tech is our game. Are you in? Join – where passion meets purpose.

    What's the job? Customer Success Specialist

    What you'll do on the job:

    • Manage Client Portfolios
    • Analyse Customer Data and improve customer experience
    • Sustain business growth and profitability by maximising value
    • Minimise customer churn
    • Handle and resolve customer requests
    • Highly organised and able to multi-task
    • Self-driven and proactive in nature
    • knowledge of customer success process

    Who'll be a good fit:

    • Experience working with a CRM
    • Ability to deliver engaging presentations
    • Attention to details and good problem-solving skills
    • Excellent Interpersonal skills
    • Excellent written and verbal communication

    Perks:

    • Collaborative and fun team.
    • Flat organizational structure.
    • Rewards and recognition.
    • Health care benefits.
    • Upskill allowance.
    • Located at the heart of the city with world class infrastructure

    Equal Opportunities:

    is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.

    If this excites you, apply for this opportunity, and the team would love to get on a call with you to discuss further.

    ", "datePosted" : " :57:29 UTC", "employmentType" : "FULL_TIME", "remote" : "false", "hiringOrganization" : { "@type":"Organization", "name":"" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "", "addressRegion": "Coimbatore", "postalCode": "", "addressLocality": "Tamil Nadu", "addressCountry": "India" } } } var translation = { 'employer_title': `Designation`, 'employer_company': `Company/Business name`, 'employer_start_date': `Start date`, 'employer_end_date': `End date`, 'employer_is_current': `I currently work here`, 'employer_summary': `Summary`, 'employer_remove': `Remove this employer`, 'education_degree': `Degree`, 'education_field_of_study': `Field of study/major`, 'education_school_name': `Institution/school name`, 'education_start_date': `Start date`, 'education_end_date': `End date`, 'education_is_current': `Currently pursuing`, 'education_grade': `Grade`, 'education_remove': `Remove this degree` };
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