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    Business Head - Kolkata, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description

    Responsibilities:

    • Client Relationship Management
    • Strive to understand customer's needs and deliver the right solutions.
    • Do the Gap analysis and take necessary actions.
    • Delivery of P&L on a month to month basis.
    • Build effective customer relationships.
    • Gap analysis in invoicing and collections.
    • Timely communication with customer and related stakeholders.
    • Understanding the bad debt reasons and devising the strategy in recovering the same.
    • Do the analysis and take the necessary course of action.
    • Operations Management
    • Employee Development
    • Ensure employees are continuously trained as per the company standards and customer expectations.
    • Performance management of employees to help them to develop and grow.
    • Ensure scheduled meetings with employees at the locations and engage continuously improve employees experience

    Experience:

    • At least 10 years of work experience only from telecom/ logistics/ facility management companies
    • Experience of independently managing a P&L


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