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    Service Delivery Manager - Bengaluru, India - INSIGHT GLOBAL SOLUTIONS

    INSIGHT GLOBAL SOLUTIONS
    INSIGHT GLOBAL SOLUTIONS Bengaluru, India

    23 hours ago

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    Description

    Required Skills and Experience :

    • Bachelors +8 years of related experience or Masters +6 years of related technical experience.
    • Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.
    • Knowledge of Agile Principles and practices.
    • Hands on implementation experience with Oracle Revenue Management Cloud Services.
    • Experience in Fullstack Engineering, including Java / J2EE, microservice architecture, and largescale application design and development.
    • Experience in Developing applications using Databases like Oracle, MongoDB.
    • Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.
    • Advanced SQL knowledge for data analysis and auditing.
    • Experience in supporting Customer Operations and Period Close Processes.
    • Experience in managing largescale platforms and/or infrastructure.
    • Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management.
    • Knowledge of other ERP modules is a plus.
    • Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.

    Job Description :

    • As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company's business models.
    • You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.
    • Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the endtoend strategy and delivery of capabilities.
    • You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.
    • Lead, motivate and drive team to reach the established organization and capability goals.
    • Analyze complex business problems and issues using data from internal and external sources to provide insight to decisionmakers.
    • Stay on top of investments, capacity, and project schedules.
    • Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.
    • Lead a geographically distributed team of software engineers and analysts.
    • You are a leader who is selfmotivated with real passion for technology, leads by example, holds selfaccountable for team performance, takes complete ownership on all aspects of customer and project initiatives.
    • You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact.
    )
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