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    Delivery Manager - Bengaluru, India - Domnic Lewis International

    Domnic Lewis International
    Domnic Lewis International Bengaluru, India

    6 days ago

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    Description
    Salesforce CRM Delivery Manager


    What You Will Do:

    • Serve as a trusted partner and collaborate to deliver value from Organisation.
    • Understand the business roadmap and vision, ensuring team alignment with business priorities and goals.
    • Lead CRM/SF solutions, ensuring development aligns with design documents and principles.
    • Manage the team and act as a point of escalation.
    • Plan and track work schedules and resource utilization, along with delivery estimates.
    • Provide technical thought leadership across various aspects of technical delivery.
    • Collaborate with business partners and teams.
    • Identify and address any delays or issues, developing mitigation plans.
    • Ensure daily standups occur and project trackers are updated.
    • Participate in team selection, hiring, and coaching, focusing on building a highperforming team.
    • Interact with relevant stakeholders.

    Who You Are (Basic Qualifications):

    • Bachelor's/master's degree in computer science/information technology with over 12+ years of experience leading and driving transformation for better business outcomes.
    • Experience in leading and managing CRM/SF capability, driving technology thought leadership and transformation.
    • Exposure to CRM/SF solutions and architecture.
    • Experience defining and executing appropriate strategies, operating models, and delivery models.
    • Experience in developing people and managing their performance and aspirations to maximize business outcomes.
    • Strong customer focus, communication, collaboration, and problemsolving skills.
    • Ability to take ownership of delivery and achieve desired outcomes.
    • Understanding of CI/CD and DevOps.
    • Excellent verbal and written communication skills.

    What Will Put You Ahead:

    • Good understanding of the manufacturing domain.
    • Exposure to Scrum Master and Project Management metrics.
    )
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