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    Lead Quality Assurance Analyst - Bengaluru, India - Epsilon

    Epsilon
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    Full time
    Description

    Job Description

    We are looking for a QA/QC Associate with expertise in modern web-based technologies, experience in cross-browser compatibility, and exceptional attention to detail. This role demands an independent and proactive approach to create innovative solutions that meet the needs of top-tier clients and evolving business requirements.

    You will join a highly skilled development team to establish testing procedures and drive our company's growth trajectory. We provide competitive compensation and a comprehensive benefits package for this position based in our Bangalore, KA office.

    Responsibilities:

    • Outstanding interpersonal, communication, and presentation skills to collaborate with global Development teams
    • Effective leadership abilities to engage with colleagues, build credibility, adjust communication styles, and uphold objectives
    • Mentoring team members, providing training and coaching for effective knowledge management
    • Collaborating with stakeholders to ensure client satisfaction
    • Designing and implementing quality, performance, and reliability standards while motivating team members
    • Managing defect issues including identification, research, analysis, and documentation
    • Leading or supporting data analysis to enhance data quality and resolve issues at the root cause
    • Executing QA testing, analyzing test results, and documenting outcomes meticulously
    • Reviewing requirements, giving feedback on completeness, testability, and risk areas
    • Reporting testing progress and results promptly and accurately
    • Estimating tasks and providing regular updates to project team and supervisors
    • Contributing to identifying and implementing improvements in QA and broader project teams

    Qualifications

    • 8+ years of Digital/Email Marketing experience
    • Bachelor/Master's degree in relevant field or equivalent experience
    • Proficiency in Manual/Automated Testing
    • Knowledge of HTML, CSS
    • Experience with Enterprise-grade ESP
    • Strong QC/QA Practices
    • Familiarity with tools used in Email Marketing and Campaign Build Process
    • Understanding of Email Life Cycle
    • Exceptional communication skills
    • Effective problem-solving abilities
    • Capability to work independently, manage multiple tasks efficiently, and achieve quality goals
    • Proven communication skills both orally and in writing
    • Analytical, decision-making, and negotiating skills
    • Strong interpersonal skills including teamwork, respect, and discretion
    • Demonstrated positive attitude, especially in high-pressure scenarios
    • Keen attention to detail

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