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    Zocodc - Lead - Data Analytics Operations - pune, India - Zocodc online health managment

    Zocodc online health managment
    Zocodc online health managment pune, India

    6 days ago

    Default job background
    Technology / Internet
    Description

    Your Impact on our Mission :

    Zocdoc's most important asset is our people. As a Data Analytics Operations Lead, you will support key data platform functions related to data tooling, infrastructure and processes owned by the Analytics Platform. In this role, you'll be working with Data Engineering, Analytics Engineering, Data Product Management and Analytics Platform Leadership in support of the AP team's mission and initiatives. In addition, you'll have the exciting opportunity to lead and build out the very first Analytics Data Operations team at Zocdoc

    Analytics Platform's mission is to create, maintain, and govern the data models, systems, and tools that power analytics, generate data insights, and help drive data-informed business decision-making at Zocdoc. Analytics Platform's two main stakeholders are Zocdoc's data producers (product teams, internal systems, etc) and data consumers (analysts, report consumers, etc).

    You'll enjoy this role if you are :

    • Have a fervent flame to learn and adapt to new skill sets and processes
    • Are remarkable at time management and prioritization, managing stakeholders and projects simultaneously
    • Are outstanding in communicating effectively (both verbal and written)
    • Have a keen eye for detail and can capture discrepancies efficiently
    • The kind of leader who loves to roll your sleeves up, lead by example and stay close to the work
    • A team player, who is eager to work in an extremely happy, fun, and progressive environment
    • Have a passion for data technologies, data management, data governance and compliance.
    Responsibilities : Data Tools User Management & Support (Looker, Amplitude and Collibra)

    User Management (all tools) :
    • Support user audits for our data platform tools and removal of users during the offboarding process.
    • Updating user roles and permissions as needed.
    • Support IT with user onboarding questions and process improvements.
    Looker Support :
    • Requests for setting up and removing dashboard schedules.
    • Instance performance monitoring and optimization opportunities.
    • Identify and clean up unused explores, dashboards and lookml code.
    • Simple lookml updates and PR reviews.
    • Support on-call with level 1 tasks (initial troubleshooting).
    • Administrative tasks as needed.
    Collibra Support :
    • Ongoing data catalog maintenance.
    • Support Data PM with rollout and adoption.
    • Administrative tasks as needed.
    Amplitude Support :
    • Support on-call with level 1 tasks (initial troubleshooting).
    • Administrative tasks as needed.

    Data Warehouse Management & Support (Snowflake) :

    User Management :

    • Support user audits for our data warehouse and removal of users during the offboarding process.
    • Updating user roles and permissions as needed.
    • Support IT with user onboarding questions and process improvements.
    Data Management Support :
    • Create and maintain a data dictionary for the de-identification process.
    • Support the creation of de-identified views.
    • Warehouse performance & cost monitoring
    Other Responsibilities :
    • Support reporting for Analytics Platform team performance metrics/KPIs.
    • Ad-hoc projects/initiatives as needed.
    Qualifications :
    • A Bachelor's degree from a reputed institution
    • 5-6 years of proven experience in operations management with at least 1 year experience as a Team Lead in managing and coaching teams
    • Proficiency in tools such as MS applications (Excel, Word, Powerpoint) Google applications (Google doc, sheets), , Confluence, Jira and Github.
    • 2+ years experience with data technologies such as :
      • SQL (writing efficient queries)
      • Data warehouses (e.g. Snowflake)
      • Data visualization tools (e.g. Looker)
      • Product analytics tools (e.g. Amplitude)
      • Data Catalogs (e.g. Collibra)
      • Excellent verbal and written communication skills in English
      • Strong analytical skills, attention to detail and sharp focus
      • Strong interpersonal and team skills
      • Self-driven with the ability to learn quickly and readily adapt to change
      • Flexible with US shift overlap in the short term for initial onboarding and meetings (until 9:30/10:00 PM IST)
    Benefits :
    • An incredible team of smart and supportive people
    • A competitive compensation package, including attractive medical insurance
    • Amazing perks - think catered lunch every day, ping pong, etc.
    • Daycare/creche facility for kids
    • L&D offerings + a free LinkedIn Learning account
    • Corporate wellness programs with Headspace
    • Cellphone and wifi reimbursement
    • Competitive parental leave
    • Annual sponsored health checkups
    • Sabbatical leave (over 5 years)
    )
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