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Gurgaon

    Wealth Acquisition Manager - Gurugram, India - Corphive

    Corphive
    Corphive Gurugram, India

    Found in: Appcast Linkedin IN C2 - 6 days ago

    Default job background
    Description
    • Accountable for achieving monthly & annual sales targets, as agreed.
    • Ensure proper implementation & execution of relationship management & investment advisory strategies.
    • Ensure proper sales spread between products. Aim to balance NTB (New to Bank customers) with increased penetration of existing customers to deepen the wallet share.
    • Drive and deliver a radical improvement in customer service in the local market through dynamic service leadership and the implementation of customer service strategy.
    • Ensure the highest levels of customer satisfaction. Interact with new customers to detail and explain all features & functions of products & assist in onboarding of customers. Ensure service levels are constantly improving.
    • Meet Customer Migration targets.

    Job Duties & Responsibilities

    • Manage customer's issues on service or investment needs. Escalate if required. Probe and identify requirements to provide appropriate solutions to customers.
    • Ensure complete knowledge of all products & services. Be the leader in resolving all queries & complaints. Ensure full training & briefing on all product launches & upgrades.
    • Research complaints & compliments. Analyze & suggest innovations & ideas on product & service improvement in addition to service level improvements.
    • Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers' queries.

    CTC- 23 Lacs

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