- The Candidate will be responsible for a span in the range of FTEs. The span can vary depending upon process complexity and stage of business
- P&L Management by keeping close watch on LLR ( )
- Client relationship management
- Upselling capabilities and performance to add further business & scope of work
- Identify and lead projects of high impact within the business
- Manage delivery of client's expectations outlined in the scope of work SOW.
- Manage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources.
- Ability to oversee and manage a team that will handle Backend service delivery for multiple clients/sites/facility.
- This role is to ensure that the Middle management are managing their teams and meets all KRAs & SLAs.
- Understand Operations and Corporate Compliance, Policies and Procedures and best practices.
- Respond to all telephonic and email inquiries for clients & onsite team in a clear, concise and timely manner.
- Other duties as outlined by leadership
-
Associate Director
1 week ago
Cognizant Technology Solutions Chennai, India OTHERMust Have Skills · AI - Automated Inisghts · MS Excel · MS Word · ...
-
Associate Director
5 days ago
Bhumi Chennai, IndiaJob Description · Bhumi's Skill-Ed programme improves employability of youth by upskilling that widens their career opportunities and secures a sustainable livelihood. Skill-Ed is focussed on IT and soft-skills training. · An ideal candidate for this position should have a strong ...
-
Associate Director
4 days ago
Domnic Lewis International Chennai, IndiaAssociate Director - Product Lead - WAN / LAN · ABOUT THE ROLE: · The "Product Lead - WAN/LAN" role focuses on shaping the future of Network technology architecture and embedding new products, processes, and standards across the organization. The role owner will oversee the enti ...
-
Associate Director
5 days ago
STRI Consulting Chennai, IndiaJob Description · At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity. · Job Description · The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking f ...
-
Associate Director
5 days ago
STRI Consulting Chennai, IndiaAt STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity. · Job Description · The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking for someone passion ...
-
Associate Director
4 days ago
Domnic Lewis International Chennai, IndiaAssociate Director - Product Lead - Wireless. · The Product Lead for Wireless focuses on shaping the future of Network technology architecture and implementing new products, processes, and standards across the organization. This role oversees the entire lifecycle of wireless pro ...
-
Associate Director
1 day ago
Bhumi Chennai, India Full timeJob Description · Bhumi's Skill-Edprogramme improves employability of youth by upskilling that widens theircareer opportunities and secures a sustainable livelihood. Skill-Ed is focussedon IT and soft-skills training. · An idealcandidate for this position should have a strong ba ...
-
Associate Director
3 days ago
Femininejobs Chennai, India Full timeRole & ResponsibilitiesConsultative Sales: You will demonstrate a consultative selling approach that focuses on problem-solving and helping customers achieve their outcomes. This will require building knowledge, and expertise, and displaying empathy.Deal Management: You and your ...
-
Director / Associate Director
1 day ago
Guidehouse Chennai, India Full timeJob Family: · EBO Accounts Receivable (India), EBO General (India) · Travel Required: · None · Clearance Required: · NoneWhat You Will Do: · Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operati ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJOB TITLE : Associate Director - Operational Excellence · CAREER LEVEL: F · Leverage technology to impact patients and ultimately save lives · Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy i ...
-
Associate Director
2 days ago
Cognizant Technology Solutions Chennai, India OTHERAt Cognizant we have a diverse Legal and Corporate Administration (LCA) team working closely with business and corporate functions globally to deliver digital and information technology solutions for our global customers. The Cognizant LCA Operations team seeks an Associate Direc ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJob Title - Associate Director - Solution Architect · Career Level - F · Leverage technology to impact patients and ultimately save lives · Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a c ...
-
Associate Director
1 day ago
STRI Consulting Chennai, IndiaAt STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity. · Job Description · The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking for someone passion ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJob Title - Associate Director - Data, Analytics & AI · Career Level - F · Leverage technology to impact patients and ultimately save lives · Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a ...
-
Associate Director
3 days ago
STRI Consulting Chennai, IndiaJob Description · At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity. · Job Description · The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking f ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJob Title - Associate Director - Data and AI Solution Architect · Career Level - F · Leverage technology to impact patients and ultimately save lives · Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT ...
-
Associate Director
1 week ago
HRM INFO Chennai, IndiaWe are hiring Associate Director - Oracle Finance Techno functional consultant for our client at Chennai - India. · Roles and Responsibilities:- · Document and analyze new and changed business requirements and perform fit/gap analysis vis-à-vis Oracle Fusion Applications · Provid ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJob Title: Associate Director - AWS & Snowflake · Career Level - F · Company · AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious ...
-
Associate Director
1 day ago
R1 RCM Chennai, India Full timeJob Description for Associate Director – Backend Operations · R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle ...
-
Associate Director
1 day ago
AstraZeneca Chennai, India Full timeJob Title - Associate Director - Engineering Lead · Career Level - F · Leverage technology to impact patients and ultimately save lives · Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a com ...
Associate Director - Chennai, India - R1 RCM
Description
Job Description for Associate Director Backend Operations
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Driving Company Values & Vision: As Part of the Senior Leadership team need to make sure complete span is aligned with the end goals and values of the organization.
Leadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship with Sr. Manager & Ops Managers, setting a positive example for their working relationships with their teams
Career Development/Performance & Dialogue: Set goals and standards of performance for DRs and their team members which are linked to business goals; use appropriate measurement methods to monitor progress; take suitable accountability for successful completion of assignments or tasks. Provide on-going dialogue to DRs about their performance. Coaches and helps establish individual development.
Continuous Improvement: Identifies and Strategies & approves process changes to improve customer experience. Maintain in-depth knowledge of client needs. Promotes and maintains a positive, professional image of R1 RCM.
Knowledge Leadership – Candidate is expected to provide knowledge leadership by displaying a high degree of domain expertise in end to end RCM functions.
As an AD, Candidate is Responsible for:
Experience required: 18+ years
Shift – 6 pm to 3 am
Work mode – WFO
Location - Chennai