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    Load Balancer F5 Support Engineer - Pune, India - Avaya

    Avaya
    Avaya Pune, India

    6 days ago

    Default job background
    Technology / Internet
    Description

    ABOUT THE RESPONSIBILITIES

    • Candidate must be able to troubleshoot the reported incidents and alarms remotely.
    • Work on changes as per the change management process.
    • Contribute significantly to client satisfaction and interface with clients with defined tasks.
    • Deliver Process and technical KTs to new joiners.
    • Acts as an SME in the team.
    • Prepare MOP for the changes.
    • Handle technical issues and escalations within the team and from customers.
    • Collaborate with various BU and Vendors/Service providers to ensure resolution

    EXPERIENCE

    • Strong hands-on experience on Load balancers and Firewall.
    • 6+ Years

    SKILLS & COMPETENCIES

    • Hands on Experience working on Fortinet, Palo Alto Firewalls and Pulse secure VTM, F5 load balancer is a must.
    • Provide hands-on technical support & troubleshooting in Routing, Switching & Firewalls, Load balancer.
    • Network Operations support across NW technology areas like Load Balancing, WAN Accelerators, VPNs
    • Provide expertise, installation, support, maintenance, and direction on network and security engineering and architecture requirements.
    • Design and implement Network and Security as per Business requirements.
    • Monitor the overall network security system, take necessary actions to resolve the issues.
    • Maintain configuration backups for all the security devices, along with regular health checks.
    • Design, install, upgrade firewalls, load balancers and VPN's
    • Good understanding of policy, route, and NAT deployment.
    • Troubleshoot IPSEC, SSL and remote access VPNs.
    • Troubleshoot access related issues and run debug on the firewall.
    • Expertise in certificates and its uses.
    • Working knowledge of SSL and TLS.
    • Deploying FortiGate VM-virtual appliance
    • VDOM Configuration
    • Zones based and interface-based firewall configuration and troubleshooting.
    • Configure and troubleshoot HA
    • Good knowledge on Linux Commands.
    • Pulse Secure Implementation for Load Balancing & reverse Proxy and trouble shooting.
    • Strong knowledge on protocols such as TACACS+, RADIUS, LDAP experience would be good.
    • Knowledge of analyzing PCAP using Wireshark for Troubleshooting.
    • Knowledge of virtualization will be an added advantage.
    • Excellent oral and written communication skills required.

    ADDITIONAL INFORMATION

    • Full time
    • Work From Office
    • Flexibility to work in 24*7 Shift that includes night shifts and weekends.

    EDUCATION/QUALIFICATION

    • Bachelor's degree in engineering/BCA/BSC Graduate with equivalent experience.
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