- Working with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activities
- You'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
- This role offers great career development opportunities with relevant training programmes and exposure for you and your work
- We're offering this role at associate level
What you'll do
Joining a specialist AML team, you'll be working together to deliver the most successful outcomes for the business and our customers. You'll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard. As you continue to develop in your role, you'll support with process training and knowledge sharing across your team, working together towards success. Day-to-day, you'll be: - Accurately investigating your queries, raising with relevant parties, and escalating where needed
- Making sure processing is performed accurately and within an agreed turn-around time
- Monitoring and participating in initiatives that help improve our customer service, processes and procedures
- Reviewing processing errors and customer complaints to help identify trends and training needs
The skills you'll need
You'll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. You'll also be able to work accurately, to deadlines and with high levels of attention to detail. We'll also be looking for you to demonstrate: - An understanding of the financial services industry and our customers
- Knowledge of our products, processes and banking systems
- Good written and spoken communication skills
-
Customer Service Assistant
3 days ago
CMACGM Tamil Nadu, IndiaRejoindre CMA CGM c'est dire oui à une expérience qui a du sens, celle ou vous serez épanouis et acteurs de votre carrière professionnelle, c'est évoluer dans un environnement qui favorise le développement des collaborateurs et révèle leurs potentiels, un environnement basé sur l ...
-
Customer Service
3 days ago
Mani India Technologies Pvt Ltd Chennai, India**Job Title: Customer Service and Operations Associate** · **Duration: Full Time** · **Location: Remote** · **Shift: 12:30 am to 8:30 am IST** · We are seeking a dedicated and proactive Customer Service and Operations Associate to join our team. As a Customer Service and Operatio ...
-
Customer Service
4 days ago
EdMIUM Chennai, Tamil Nadu, India**Job description** · Outbound calls · To explain our products and services to customers · Resolving queries and issues related to the universities and courses. · - Proficient in both verbal and written communication skills. · - Capable of efficiently managing multiple critical t ...
-
Customer Service
1 day ago
WARPE TRAINING AND COUNSULTING Chennai, India**Purpose of the Role**: · The objective of this role is to deliver exceptional customer service by focusing on service skills and · ensure all required operational parameters are met and adhered to. He/she shall be closely involved in · interacting with customers on a day to day ...
-
Customer Service
3 days ago
NatWest Group Chennai, Tamil Nadu, IndiaOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in India and as such all normal working days must be carried out in India. · Join us as a Customer ...
-
Customer Service
2 days ago
Ascendz HR Solutions Chennai, Tamil Nadu, IndiaMajor contact point for sales, Distributors and customers for product availabilities and dispatches · - Sales Order Management - Entering the orders in SAP and process for dispatches · - Interact with planning, purchase, production, and logistics teams for timely delivery of prod ...
-
Customer Service
4 days ago
Govche India Pvt Ltd Chennai, IndiaWe are currently having openings for Customer support Executive. · **Roles and Responsibilities** · **. **Handle customer complaints, provide appropriate solutions and alternatives within the time limits; · **. **Follow up to ensure resolution Provide accurate,valid and complete ...
-
Customer Services
6 days ago
Unidos Technology Chennai, Tamil Nadu, IndiaDelivering information about a company's offeringsResponding to customer inquiries within company hours · - Handling complaints to building strategies for improving the overall customer experience and fostering loyalty · - No night shift, no target · - Handling customer complaint ...
-
Customer Service
5 days ago
WARPE TRAINING AND COUNSULTING Chennai, IndiaPurpose of the Role: · To ensure collection efficiency, contributing to company's overall growth. · Role Description · - Responsible to call customer and remind for payment. · - Responsible to act as a bridge between field executives and team leaders · - Responsible for constantl ...
-
Customer Service
1 week ago
Walmart Chennai, India**Walmart - Walk-in drive - Customer service roles.** · Hey · Looking for a career upgrade? This is your chance · Our teams at **Walmart Center of Business Excellence **in **Chenna**i are looking for talented customer service professionals like you to join us and power the world' ...
-
Customer Service
1 week ago
The Curious Staffing Chennai, Tamil Nadu, IndiaCustomer Care Executive · Fluent in English and Hindi Communication · 6 months Experience Mandatory · 5 Days Working · Rotational Shift / Rotational Week off · Salary - 21k to 24k CTC · Location - Chennai · **Job Types**: Full-time, Permanent · **Salary**: ₹20, ₹24,000.00 per mon ...
-
Customer Service
9 hours ago
nettyfish solutions Chennai, India**Customer Service Cums Product demos to the customer** · Any Degree can apply · Both Fresher/Experience can apply · **Good English Communication** · **No Sales/Target** · Office Time: 9:30am - 6:30pm · **Salary**: 20, ,000/ · - Immediate joiner prefered · **Contact Person**: · R ...
-
Customer Service
1 week ago
Goodvibes Placement services Chennai, Tamil Nadu, IndiaJob Description: · - Graduation Must · - 5 Days working · - Minimum 6 months experience in any BPO. · - Benefits-One-way Travel, One week accommodation, Relocation Bonus · - Location - Guindy Chennai. · - Language · - English and Hindi mandatory · **Job Types**: Full-time, Perman ...
-
Customer Service
1 week ago
Connect Galaxy Chennai, Tamil Nadu, India_**We are hiring**_ · **Designation**: customer support · **Process**: Airtel Retention · **Shift**: Day shift · **Experience**: Fresher · **Qualification**: HS & G raduate · **Language**: Tamil & English · **Salary**: 11.5k - 13k · **Location**: Mount Road, Chennai. · **ROLES AN ...
-
Customer Service
2 days ago
Thiran Corporate Management services Chennai, IndiaCUSTOMER SERVICE / PRICING · - Male / female · - Experience : 3 to 10 years in shipping · - Salary : 20 to 35 k / month · - Age above 25 years · - Qualification : Graduate / MBA · - Should have good communication skill in english. · - 1. Promotion of Company to Clients through Ma ...
-
Customer Service
1 week ago
Techmahindra Chennai, India**Job description** · Excellent communication skills. · Day shifts · Have to resolve customer queries over Calls · Only Graduates can apply · **Fluency in Hindi with any 2 regional languages mentioned below**: · (Hindi,Tamil, Malayalam ,Telugu, Gujarati, Marathi, Kannada) · **Ben ...
-
Customer Service
4 days ago
Innovsource Pvt Ltd Chennai, IndiaYou are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. · **Job Types**: Full-time, Fresher · **Salary**: ₹12 ...
-
Customer Service Representative
3 days ago
The Interior people Chennai, IndiaA Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. The ...
-
Customer Service Executive
1 week ago
Affable Management Services Chennai, India**Customer Service Executive, 1-3 yrs exp, Chennai** · Job Title · - Customer Service Executive · Industry: Spices Manufacturing · Roles & Responsibilities: · 1) Update purchase order details in the order bank within 2 days of receipt and circulate to the factory team. · 2) Ensur ...
-
Customer Service Officer
3 days ago
DBS Bank Tamil Nadu, India**Job Purpose** · - Execute all aspects related to branch operations in a timely and effective manner · - Ensure effective customer service · - Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers · ** ...
Customer Service - Chennai, India - NatWest Group
Description
Join us as a Customer Service & Operations Analyst in Anti-Money Laundering