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    Operation Lead - Bangalore Urban, India - Livspace

    Livspace
    Livspace Bangalore Urban, India

    5 days ago

    Livspace background
    Retail
    Description

    The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.

    Responsibilities :

    • Single point of contact for the customer during the execution phase of their home interiors.
    • Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
    • Receive materials from Warehouse and to validate the same as per Order / BOQ.
    • Day today coordination and foster teamwork between all the project stakeholders.
    • Share the daily progress report for the installation works with the customer.
    • Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
    • Directing the Installation team simultaneously to safely execute the work according to the design plan.
    • Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
    • Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
    • Graduate / Equivalent Qualification | 15 years of Academic education.
    • Strong verbal and written communication skills
    • Must have site job experience and willing for the same
    • Basic knowledge of Google Suite or MS Office.
    • Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
    • Detail-oriented and no-compromise attitude towards quality.
    • Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
    • High ownership and Customer-centric approach
    • Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.
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