- Proven experience as a Customer Care Manager or similar role
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Ability to handle and resolve customer complaints
- Knowledge of customer service principles and practices
- Proficient in CRM software and Microsoft Office
- Strong problem-solving and decision-making skills
- Ability to work well under pressure and in a fast-paced environment
- Manage and oversee the customer service operations
- Ensure timely resolution of customer complaints and issues
- Develop and implement customer service policies and procedures
- Train and mentor customer service representatives
- Monitor and analyze customer service performance metrics
- Identify areas of improvement and implement corrective actions
- Collaborate with other departments to resolve customer issues
- Maintain customer satisfaction by providing excellent service
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Patient Care Coordinator
1 day ago
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Medical Representative
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crm
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Doctor
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Us Healthcare
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Documents Verification Executive
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Jr. Graphic Designer
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Medical Representative
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Marketing Executive
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Patient Care Taker
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Health Care Executive
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Female School Nurse
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D K INDUSTRIES Ghaziabad, India**Khadi Cosmetics/Personal Care manufacturing plant under the brand name " ORGANATURALS". The product intended to manufacture are like Shampoo, Hair Cleaner, Hair Conditioner, Hair Gels, Moisturiser, Body Milk, Scrub, Facial Kits, Body Wash, Body Conditioner, Khadi Handmade Soaps ...
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Search Engine Optimization Executive
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VD INFOTECH Ghaziabad, Uttar Pradesh, India**SEO Expert** · **Company: Vd Infotech** · **Job description** · Are you passionate about leveraging the power of digital marketing to make a meaningful impact? Leeford Health Care is seeking talented individuals to join our Marketing team and drive our online presence to new he ...
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Office Boy
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Kalco-Alu System Pvt. Ltd. Ghaziabad, India**Work Experience** · - Fresher or 1 - 2 Years · **Educational Qualification** · - 10th / 12th pass · **Job Role** · - Office Cleaning · - Tea Coffee Making · - Housing Keeping e.g. Sweeping, Moping. · - Taking Care of Hygiene and Cleaning of office. · - Office Pantry Manage · - ...
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Executive Assistant
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Service Coordinator
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Executive Assistant
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Resident Medical Officer
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ARSI Medical Centre Gautam Budh Nagar, IndiaMBBS/BHMS/BAMS (Resident Medical Officer ), Freshers/Retired are also welcome to apply · Job Location: Noida Extension · Minimum Qualification: Bachelor's degree with registration in any medical council in India · **Responsibilities**: · Supervision of proper implementation of He ...
Customer Care Manager - Ghaziabad, India - Leostar Solutions
Description
Company Overview
Leostar Solutions is a Nagpur-based Talent Acquisition Firm servicing PAN India. We are a team of high energy, experienced, and expertise professionals who are capable of delivering high volume with uncompromised quality within timelines. Ethics, integrity, and harmony symbolize our workplace, with each member contributing towards a common objective. We currently have 11-50 employees and our website is
Job Overview
We are looking for a Customer Care Manager to join our client team at Sahibabad Location. As a Customer Care Manager, you will be responsible for managing the customer service operations and ensuring customer satisfaction. This is a mid-level position requiring 4 to 6 years of experience. The job location is Ghaziabad, Uttar Pradesh, India. This is a full-time role.
Qualifications and Skills
Roles and Responsibilities