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    Account Director - Bengaluru, India - LTIMindtree

    LTIMindtree
    LTIMindtree Bengaluru, India

    1 week ago

    LTIMindtree background
    Technology / Internet
    Description
    • Serve as the primary point of contact and build strong relationships with key stakeholders for a portfolio of customers in the HealthTech and Manufacturing domains.
    • Understand the business objectives and IT needs of each client and develop strategies to align LTIMindtree's services with their goals.
    • Drive revenue growth by identifying opportunities for upselling and cross-selling LTIMindtree's services within the assigned accounts.
    • Collaborate with internal teams, including sales, delivery, and technical teams, to ensure the successful delivery of solutions and services to clients.
    • Act as a trusted advisor to clients, providing strategic guidance on technology trends, industry best practices, and innovative solutions.
    • Proactively identify risks and issues within the accounts and work to mitigate them in a timely manner.
    • Prepare and deliver regular account performance reports and presentations to clients and senior management.
    • Stay up-to-date on industry trends, competitive landscape, and emerging technologies to continuously add value to client engagements.
    • Travel to client locations as needed to foster relationships, understand their operations, and identify opportunities for collaboration.

    Qualifications:

    • Bachelor's degree in Business Administration, Information Technology, or related field; MBA preferred.
    • Overall 15+ years of experience in the IT Services Industry
    • Minimum of 5 years of experience in account management or client relationship management within the IT services industry.
    • Proven track record of successfully managing large accounts, preferably in the healthtech and manufacturing sectors.
    • Strong understanding of IT services, including software development (including COTs products like SAP and Salesforce), cloud solutions, digital transformation, and managed services.
    • Excellent communication skills, including the ability to articulate complex technical concepts to non-technical stakeholders.
    • Strategic thinker with the ability to identify and pursue business opportunities that drive revenue growth.
    • Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously.
    • Team player with a collaborative mindset and the ability to work effectively with cross-functional teams.
    • Proficiency in Microsoft Office suite and CRM software.

    Willingness to travel to client locations as needed

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