Jobs

    Account Manager Assistant - Sany, India - Bista Univarsal Limited

    Bista Univarsal Limited
    Bista Univarsal Limited Sany, India

    2 weeks ago

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    Description

    Overview:

    The AccountManager & Assistant plays a crucial role in maintainingstrong customer relationships and supporting the Account Managerwith various administrative tasks. They are responsible forensuring customer satisfaction managing accounts and providingsupport to the Account Manager.

    KeyResponsibilities:

    • Assist AccountManager in managing client accounts andrelationships.
    • Communicate with clients tounderstand their needs and address anyconcerns.
    • Generate and track sales ordersinvoices and payments.
    • Prepare and analyzesales and financial reports forclients.
    • Provide administrative support to theAccount Manager including scheduling meetings and managingcorrespondence.
    • Assist in creating andimplementing sales strategies andplans.
    • Coordinate with internal teams to ensuretimely and accurate delivery of products andservices.
    • Handle customer inquiries and provideproduct information.
    • Assist in resolvingcustomer issues and complaints in a timelymanner.
    • Conduct market research and analysis toidentify potential businessopportunities.
    • Monitor and report on sales andaccount performance.
    • Participate in promotionalevents and trade shows as required.
    • Assist inthe preparation of sales presentations andproposals.
    • Stay updated on industry trends andbest practices.
    • Collaborate with the sales teamto achieve targets andgoals.

    RequiredQualifications:

    • Bachelors degree inBusiness Administration Marketing or a relatedfield.
    • Proven experience in sales or accountmanagement.
    • Strong understanding of customerservice principles and practices.
    • Excellentcommunication and interpersonalskills.
    • Proficiency in CRM software and MSOffice particularly Excel andPowerPoint.
    • Ability to prioritize and managemultiple tasks effectively.
    • Strong analyticaland problemsolving abilities.
    • Ability to workwell in a team and independently.
    • Attention todetail and accuracy in all workprocesses.
    • Proactive and adaptable to changingbusiness needs.
    • Knowledge of sales andmarketing techniques.
    • Ability to negotiate andbuild rapport with clients.
    • Understanding offinancial principles and reporting.
    • Ability totravel occasionally for client meetings andevents.
    • Professional demeanor and clientfocusedapproach.

    communication,negotiation,customerservice,organization

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