- Manageincoming customer inquiries via phone email andchat
- Provide accurate information aboutproducts/services and company policies
- Resolvecustomer complaints and issues promptly andprofessionally
- Keep detailed records ofcustomer interactions andtransactions
- Collaborate with other departmentsto ensure customer needs aremet
- Excellentcommunication and interpersonalskills
- Customeroriented mindset with a passionfor helping others
- Ability to multitask andprioritize in a fastpacedenvironment
- Proficiency in MS Office and CRMsoftware
- Previous customer service experiencepreferred
- Competitivesalary
- Paid timeoff
- Opportunities for growth andadvancement
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Customer Service, Customer Service Executive
2 days ago
Della Group Mumbai, India**About the Company · Position / Role: Customer Service Executive · Experience Required: 1 - 2 years · Location: Mumbai · Reports to: Head Communications · Industries Preferred: Customer service, support service, backend operations · Job Responsibilities: · - 1. Responsible to ha ...
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Customer Service
4 days ago
Star Solution Mumbai, India**customer Service - Queries**: · Hiring for Renowned and Leading Financial Services firm · - From 0 to 5 year(s) of experience- ₹ 3,00,000 - 3,75,000 P.A.- Mumbai (All Areas)**Roles and Responsibilities** · customer Service - Queries Shall be Handling and Solving Queries of Exis ...
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Customer Service
4 days ago
Rushabh Sealink And Logistic Pvt Ltd Mumbai, Maharashtra, IndiaCo odinating with Sales and pricing for container booking. · - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings · - Building customer relationships and providing excellent customer service · - Excellent verbal and writ ...
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Customer Service
2 days ago
MV Outsourcing Pvt Ltd Mumbai, Maharashtra, India. The Customer Service Representative must **handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience** **and follow up to resolve any issues their customers.** · **ROLES AND RESPONSIBILITIES.** · - Listen to c ...
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Customer Service
4 days ago
Sun Chem (India) Mumbai, Maharashtra, IndiaJob Title: Customer Service Executive · Location: Goregaon (Bangur Nagar), Mumbai, India · Company: Sun Chem India · Experience Range: 0-2 years · **Job Description**: · **Responsibilities**: · Handle inbound and outbound calls in a professional and courteous manner. · Respond to ...
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Customer Service
4 days ago
Pluckk Mumbai, India*Must be able to communicate with customers effectively. · *Must be flexible with working shifts. · - Must be a multi-tasker. · *Providing feedback on the efficiency of the customer service process. · *Ensure customer satisfaction and provide professional customer support. · *Kno ...
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Customer Service
1 week ago
Acme Services Mumbai, IndiaDesignation - Customer Services · Stipend - 15K · Working Days - 5 Days · Official hours - 9:30 am to 6:30 pm · Duration Of internship - 3 Months · Location - Chandivali (Andheri). · Responsibilities list: · - Manage amounts of queries and escalation over Calls · - Identify and a ...
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Customer Service
2 days ago
VSL Career Mumbai, IndiaLocation Lower Parel · - Job Role: Customer Service Executive · - Shift Timing: 9am to 6pm · - Blended Process · - Qualification: Any Graduate · - Excellent English communication skill · - Minimum 2 to 3 years customer service experience require · - Salary upto 5 lpa · - Week off ...
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Customer Service
1 week ago
Adecco Mumbai, India**Job description** · **Requirement**: · **1. Inbound Executive for a leading Bank.** · **2. Face 2 Face Interview.** · **3. Location - Thane ( Maharastra) ( people in thane who can go for F2F interview only apply.** · **4. Qualification - Any Graduate/ Awaiting results** · **5. ...
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Customer Service
1 week ago
Vibrantzz Management Services Mumbai, IndiaWe at Vibrantzz are hiring for Customer service executive · Location · - Malad · Shift Timings · - US, UK(Rotational shift) · Requirements · - HSC + 6 months of customer service experience mandatory · Graduate fresher can apply · 5 days working 2 rotational week off · Salary up t ...
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Customer Service
1 week ago
Synergy Ace Solutions Pvt Ltd Mumbai, India_1) Attend to calls professionally to provide information about products and services & · Promoting financial products · 2) Listen and respond to customers' needs and concerns · 3 ) Handle returns or complaints. · 4 ) Record details of customer contacts and actions taken. · 5 ) C ...
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Customer Service
4 days ago
NAVICON LOGISTICS INDIA PRIVATED LIMITED Mumbai, IndiaNavicon India requires an experienced Customer Service/Documentation executive to join our team in Mumbai, Head office · Your key responsibilities will be · - Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight. · ...
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Customer Service
1 week ago
Kaapro Management Solutions Pvt. Ltd Mumbai, IndiaRoles and Responsibilities: · - Maintaining a positive and professional attitude towards our customers at any given time and via all communication channels. · - Knowing our product, processes and policies thoroughly so that high quality responses can be provided to customers. · - ...
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Customer Service
20 hours ago
talentino Mumbai, India**International Customer Service for Italian Restaurant** · - Timings · - Day shift · - Excellent comms · - Females Only · - Min. 1 year exp in Customer Service · - Salary from 20k to 30k depending on last drawn. · - Location : Criniti's, Dahisar East · - Inbound Customer Service ...
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Customer Service
2 days ago
Get Jobs India Mumbai, IndiaHSC fresher/ Graduate fresher/experienced in customer service. · Should have good communication skills in English · Hiring customer service executive. · Shift timings Rotational · 2 Rotational week offs · Salary will vary from 20k-30k+ pms · Offering High Incentive upto 40k. · Lo ...
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Customer Service
5 days ago
UpMan Placements Mumbai, IndiaJob Location · - Mumbai · - Experience (in Years) · - 3 - 6 · - Job Type · - Full Time · **Job Description**: · Core Purpose of the Role: · - Handling investor / customer related queries / complaints · - Managing RTA including call centre, Banking, AMC branches customer service p ...
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Customer Service
4 days ago
Coppergate Consultants Pvt. Ltd. Mumbai, IndiaBlended process 80%Chat and 20%calls · HSC/ diploma with relevant experience* · *work from office · System · - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS · Job Role Customer Information Specialist ( associate has to solve queries for Zepto E-Commerce) · Age : Up ...
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Customer Service
5 days ago
Abhinav Institute of Technology and Management Mumbai, IndiaJob Profile : Customer Service (Inbound) · Job Location : Thane west · Qualification : Any Graduate · Experience : 3 months experience in any Insurance sales ( Mandatory) · Salary : 19k + Incentives · Timing : 9:30 am to 6:30 pm ( Rotational week off) · Contact : · **Salary**: ₹ ...
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Customer Service
2 days ago
SimplyTrip Mumbai, India**Company Summary**: · SimplyTrip is a Premium Bus & Luxury Car Rental Company currently serving in Mumbai, Navi Mumbai & Thane. We're currently working on revolutionizing the age-old industry with the use of technology, continuous core product improvements, and a culture of comp ...
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Customer Service
2 days ago
Onesource Atreus Mumbai, IndiaProcess: Customer Service/Sales · - Location: Navi Mumbai · - Qualification : Graduate · - Experience: Minimum 6 months of experience, Fresher are also welcome · - Salary : upto 20k in hand · - Shift : day shift · - Week offs : 2 week offs (saturday and sunday) · - Skills : good ...
Customer Service - Mumbai, India - Conviction HR
Description
Location: Mumbai Navi MumbaiAbout Us:Founded in the year 2012 convictionprovides you with International Human Resource Solutions that arewell researched. Our placement services are worked upon in tandemwith state of the art technology and a proactive team of expertheadhunters. In today s human resource global community our namecomes as a bankable source of opportunity and talent providers sothat your company reaps optimum harvests of profit by resting theright jobs on rightshoulders.Ouryoung and proficient team of executive search consultants comprisesof some of the most qualified talented passionate and experiencedsearch professionals. Our objectivefocused solutions are thus ableto compliment the solid rise and eminence of startups establishedbusinesses and enterprises. The team at Convictions is trained todeliver relevant profiles within tight deadlines.
Wecombine an intuitive understanding of your business needs with ourfocused approach and our market knowledge of today s talent market.We are driven by matrix and judge our ability by constantlyfocusing on the knowledge and value that our talent brings to yourtable. Some of the reputed companies associated with us aresubsidiary companies of some of the biggest established Indiancompanies and the top most MNCs of the Information Technology BPO sand Bulkhiring.
JobDescription:As a CustomerService Representative you will be the first point of contact forour customers providing them with information resolving theirinquiries and ensuring they have a positive experience with ourbrand. You will communicate with customers via phone email and chataddressing their concerns and providing solutions in a timely andprofessional manner. Additionally you will collaborate with otherdepartments to ensure customer satisfaction and contribute to theoverall success of thecompany.Responsibilities:
customerservice,bpo,business process outsourcing(bpo)