Jobs
>
Delhi

    Operations Manager - Delhi, India - noon

    noon
    noon Delhi, India

    3 weeks ago

    Default job background
    Description

    Job Title:
    Seller Operations Manager

    Location:
    Gurgaon, Cyber Hub

    About noon
    is a technology leader with a simple mission: to be the best place to buy and sell things.

    In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers#39; online needs.

    noon operates without boundaries; we are aggressively and voraciously ambitious.

    Starting in 2017 with , the region's homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.

    At noon we have the courage to pursue what seems impossible, we work hard to get things done, we go to great lengths to ensure that the experience of everyone from our customers to our sellers or noon Bandidos is stellar but above all, we are grateful for the opportunities we have.

    If you feel the above values resonate with you – you will enjoy this incredible journey with us

    Job Description


    The Seller Operations Manager will play a crucial role in ensuring the smooth and efficient operation of our seller support and management systems.

    This position involves overseeing the daily activities of the seller operations team, developing and implementing strategies to enhance seller satisfaction, and working closely with various departments to streamline processes and improve overall performance.


    You will:

    Team Leadership:
    Manage, mentor, and develop the seller operations team, fostering a collaborative and high-performance culture.

    Process Optimization:
    Analyze current processes and identify areas for improvement to enhance efficiency and effectiveness. Implement best practices and innovative solutions.

    Seller Support:
    Oversee the resolution of seller issues, ensuring timely and effective communication. Develop and maintain strong relationships with sellers to understand their needs and challenges.

    Performance Metrics:
    Monitor key performance indicators (KPIs) related to seller operations and support. Prepare and present regular reports on team performance, identifying trends and areas for improvement.

    Collaboration:


    Work closely with other departments, including product development, supply chain, and customer service, to ensure a seamless experience for sellers.


    Policy Development:
    Develop and implement policies and procedures to ensure compliance with company standards and industry regulations.

    Training and Development:
    Create and deliver training programs for sellers and internal staff to enhance knowledge and skills related to eCommerce operations.

    Problem Solving:
    Address and resolve complex operational issues, providing guidance and support to the team and sellers as needed.

    Project Management:
    Lead and participate in cross-functional projects aimed at improving seller operations and overall platform performance.

    Qualifications Required


    Education:
    Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field. Master's degree is a plus.

    Experience:
    Minimum of 5 years of experience in eCommerce operations, with at least 2 years in a managerial role.


    Skills:
    Strong leadership and team management skills.
    Excellent analytical and problem-solving abilities.
    Effective communication and interpersonal skills.
    Proficiency in eCommerce platforms and tools.
    Knowledge of industry regulations and best practices.

    Attributes:
    Detail-oriented with a focus on accuracy and efficiency.
    Ability to thrive in a fast-paced and dynamic environment.
    Strong organizational and multitasking abilities.
    Customer-centric mindset with a passion for delivering exceptional service.

    Who will excel?

    We're looking for candidates who thrive in a fast-paced, dynamic start-up environment.

    We're searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.

    Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters.

    We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.

    Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
  • Hospitality Talents - Recruitment Agency

    Operations Manager

    2 days ago

    Hospitality Talents - Recruitment Agency Delhi, India

    Job DescriptionHospitality Talents , Agence de Recrutement spécialisée dans les profils Hôtellerie-Restauration, recherche un · Operations Manager · orienté qualité et satisfaction clients, pour rejoindre l'équipe de notre client, une entreprise active dans le transport VIP et de ...

  • Intellectual Capital HR Consulting Pvt. Ltd.

    Operations Manager

    2 weeks ago

    Intellectual Capital HR Consulting Pvt. Ltd. Delhi, India

    JOB DESCRIPTION: · Support Manager-Operations and work closely with the team to cover the following operations related · deliverables: · • Manage daily execution of trades, liquidity bifurcations and EOD bifurcations of trades · • Maintain third party software package for clients ...

  • Prepshala

    Operations Manager

    1 week ago

    Prepshala New Delhi, India

    We are seeking a highly motivated and detail-oriented Operations Manager to oversee our day-to-day operations. The ideal candidate will be responsible for streamlining processes, improving efficiency, and ensuring seamless execution of company initiatives. This role requires stro ...

  • Brick & Bolt

    Operations Manager

    2 weeks ago

    Brick & Bolt Delhi, India

    We are seeking a highly skilled and experienced Operations Manager to oversee our company's operational activities and ensure smooth daily operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a strategic mindset ...

  • Cafe Coffee Day

    Operations Manager

    3 weeks ago

    Cafe Coffee Day new delhi, India

    About Café Coffee Day · Café Coffee Day is India's largest café chain in terms of the number of café outlets with more than 460 cafes across the country. CCD, as it is popularly called, opened its first café in Bengaluru in 1996 and has pioneered the coffee culture in the chain ...

  • Hi-Tech Medics Private Limited

    Operational Manager

    3 weeks ago

    Hi-Tech Medics Private Limited new delhi, India

    Designation : Operational Manager · Salary: Negotiable for Deserving Candidate · Gender: Male · Qualification & Skills : · Master degree in operations management, business administration, or related field. · 4+ years' proven experience in an operations management position ...

  • Ferteve

    Operations Manager

    1 week ago

    Ferteve Delhi, India

    Company Overview · Ferteve is a FemTech Startup based out of Hyderabad, India. With a mission to make personalized fertility and health information more accessible, we've pioneered a comprehensive suite of solutions to put women in charge of their reproductive well-being. This in ...

  • Hiring Trendz Placement Services

    Operation Manager

    3 weeks ago

    Hiring Trendz Placement Services new delhi, India

    Oversee and manage daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments. · Ensure efficient and effective operation of all hotel facilities and services. · Develop and implement policies and procedures to maintain hig ...

  • Silaris Informations Pvt Ltd

    Operations Manager

    3 weeks ago

    Silaris Informations Pvt Ltd new delhi, India

    Provide inspired leadership for the organization. · Make important policy, planning, and strategy decisions. · Develop, implement, and review operational policies and procedures. · Assist HR with recruiting when necessary. · Help promote a company culture that encourages top ...

  • Emma

    Operations Manager

    3 weeks ago

    Emma new delhi, India Full time

    Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company . Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushin ...

  • Royal Enfield

    Operations Manager

    2 weeks ago

    Royal Enfield Delhi, India

    Job Purpose · This position is primarily responsible for all service desk and support activities for the commercial · (business and consumer) IT applications. The support manager is responsible to ensure processes are followed and people/teams coordinate to ensure that any ticket ...

  • Workafella

    Assistant Operations Manager

    1 week ago

    Workafella Delhi, India

    About the company · Call it a workspace, call it a playground for minds, call it a greenhouse for brands. We call it Workafella. At Workafella, we build high-energy workspaces designed to inspire fresh thinking, to let doers collaborate and to let businesses rise and shine. Caffe ...

  • DBS Bank

    branch operations manager

    4 weeks ago

    DBS Bank New Delhi, India

    BRANCH OPERATIONS MANAGER-(WD55576) Job Purpose · This position exists to managing and control the branch operations and for ensuring smooth functioning of the branch set up and contribute to achieving the P&L objective. This role would create the second in command for the Bran ...

  • Jambo Jar

    Manager - Ad Operations

    1 week ago

    Jambo Jar Delhi, India

    Jambo Jar is looking to expand its operations team and is looking to hire a specialist for managing Ad Operations for its Publisher Monetisation Solutions and secondary responsibility of · RTB exchange. This is a full time role. The compensation will be as per market standards. · ...

  • AppZen

    GTM Operations Manager

    2 weeks ago

    AppZen Delhi, India

    GTM Operations Manager : · AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make ...

  • Adaan Digital Solutions

    Design Operations Manager

    4 weeks ago

    Adaan Digital Solutions New Delhi, India

    Company Description · Adaan Digital specializes in designing and implementing digital marketing services and solutions for SMBs. We are the digital fulfillment partners for leading publishers & digital agencies worldwide. · We belong to 100-year-old publishing group, the Tej-Band ...

  • Celito Tech, Inc.

    Manager, Business Operations

    4 weeks ago

    Celito Tech, Inc. Delhi, India

    The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can help our customers save time and money as they move from strategic Clinical & Quality management all the way to widespread and ...

  • Recruin

    Revenue Operations Manager

    4 weeks ago

    Recruin Delhi, India

    · Role Summary: · As a Revenue Operations Manager, you will play a crucial role in driving the company's growth by ensuring operational excellence across all revenue-generating processes. You will work closely with the Founder/CEO, leveraging your expertise in data analysis and ...

  • AXESTRACK SOFTWARE SOLUTIONS PRIVATE LIMITED

    Assistant Manager Operations

    1 week ago

    AXESTRACK SOFTWARE SOLUTIONS PRIVATE LIMITED delhi, India

    About the Role: · The Assistant Manager - Operations will report directly to the Operations Manager and serve as a crucial link between the team members and the management. This role will act as the single point of contact (SPOC) for assigned clients, playing a key role in mainta ...

  • Prepshala

    Operations Manager

    1 week ago

    Prepshala New Delhi, India

    We are seeking a highly motivated and detail-oriented Operations Manager to oversee our day-to-day operations. The ideal candidate will be responsible for streamlining processes, improving efficiency, and ensuring seamless execution of company initiatives. This role requires stro ...