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    Manager, Dispute Resolution - Bengaluru, India - PhonePe

    PhonePe
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    Description

    About PhonePe Group:

    PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

    Culture

    At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

    JD for Litigation Profile (Manager- Level)
    1. Adequate court experience, drafting skills and understanding of law. Candidates need to have sufficient experience of court related matters including drafting, appearance, evidence and arguments. Able to independently handle any issue or matter directly or through law firms.

  • Coordination and briefing/discussion with external lawyers or legal firms, reviewing submissions, petitions, replies, documents prepared by lawyers.
  • Negotiate law firm contract terms including TATs, reporting updates etc.
  • . Creation and maintaining of a Litigation tracker/PPT/Excel tracker with Mgmt. dashboard and reporting for one view of litigation risk map across the organisation.
  • Provide expert & strategic legal advice on various aspects of business to management with litigation prevention, effective resolution and customer centricity at the core.
  • Evaluate and weigh multiple inputs and impacts of any decision or course of action, ability to anticipate issues and estimate risks strategically, identify proactive solutions that will eliminate or mitigate litigation risk.
  • To set up a strong, proactive, and effective litigation prevention and resolution function with customer interest at the centre.
  • To handle IPR practise – trademark /copyright registration, monitoring and protection.
  • Develop a PAN India legal reach program for effective resolution of cases – consumer, civil and criminal.
  • Merchant / Partner – recoveries /claim management as per contracts (Drafting Notices/Replies to third parties)
  • Legal support in case of detention/police custody/ filing FIR/others of employees on the ground (feet on street across the country) – ability to advise on legal strategy and action for on ground support for timely legal resolution.
  • Develop a training program and preventive strategy in order to resolve disputes before it turns into an FIR, police complaint or a litigation/case.
  • Empanelment of the right set of law firms with PAN India presence for litigation, notice and complaint handling.

  • Ideal Candidate :
    1. Minimum qualification: LL.B / LLM
    2. Minimum 8-13 years post-qualification experience with the right mix of self or firm /court

    PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy


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