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    Assistant Manager - Chennai, India - timesjobs

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    Full time
    Description

    Position:
    Assistant Manager - Shift Lead- Alarm Monitoring of DWDM in NOC

    Date: 17 Oct 2023


    Location:
    Chennai, India


    Company:
    Tata Communications

    Shift Lead- GPON/ DWDM Troubleshooting

    Responsibility:
    Requires day to day shift planning for 24X7 hours supports
    Required to Distribute tickets based on availability and expertise
    Manage seasonal/incidental spikes by allocating resources dynamically
    Will have to manager Leave planning and floor management
    Responsible for Priority ticket management and war-room facilitation
    Provide technology expertise for complex tickets - Troubleshooting, resolution, work around etc.
    Participate in Major Incident Reviews, Failed Change Reviews, Post Incident Reviews


    Skills:

    7-8 Years of experience in :
    Planning, implementing and Managing NOC shifts
    Good Telecommunications network understanding
    Excellent People management skills
    Hands on experience of complex FTTx and HFC access network issues.
    DWDM troubleshooting experience
    Hands on experience in Nokia DSLAMs, Nokia and Commscope cabinets, Nokia OLT's, Nokia NTD's, passive fibre and copper networks, Cisco, Nokia 7x50
    Experience of handling multi-vendor access network.

    Strong knowledge of FM/PM, Logical Inventory (SNIM), Physical inventory (SpatialNet), Netcool & Remedy, E6000 (CMTS), Xpetrak, NxT, Tableau, Comptel tools.

    HFC experience (


    CMTS:

    E6000, Nodes:
    OM4100, Amplifiers: FM321, FM601,


    NTD:
    CM820, CM8200
    Sound knowledge of HFC network components like CMTS, Nodes, Amplifiers, NTD, Taps, Splitters, LPI, LPS, Power Block, Coupler etc.


    Working Format:
    24*7 shift (Majorly Australian shift hours)

    Job Segment:
    Telecom, Telecommunications, Wireless, Cisco, Assistant Manager, Technology, Management

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